Job Description

Facilities Management\'s mission is to provide the Dalhousie community with an inviting, safe and sustainable environment that supports and enhances an inspiring experience in learning, living, working and research. Reporting to the Operational, Planning & Logistics Supervisor, the Client Reception Clerk will provide administrative support to the Operations unit.
Key Responsibilities

• Develop and review service request and work order request details and ensures information is accurate, complete in FAMIS in order to facilitate the coordination and prioritization of work and monitor work order backlog reports to ensure that work orders are completed based on priorities.
• Create small job capital projects in FAMIS for on-campus events and small construction projects.
• Receive, review, schedule all room booking requests and confirm logistical requirements with university clients to ensure compliance with university policies and procedures.
• Liaise with various departments on campus to confirm all event related activities are reviewed for risk management, liability, legal components and maintain all required materials record keeping required for Quality Control System to meet legislated requirements.
• Communicate calls to affected Operation staff via a two way radio system and provide assistance and back up coverage to Logistics Supervisor as required.
• Perform various data entry functions to support the Operations Unit Assign and schedule work orders for internal \xe2\x80\x9cmoves\xe2\x80\x9d trucking staff and records labour charges in FAMIS for payroll and billing purposes.

Note

Due to operational requirements, the successful applicant is required to work in-person on campus.
Required Qualifications

• Business/Office Administration diploma with a minimum of two to three years\' progressive experience in customer service (or equivalent combination of training and experience).
• Excellent communication (verbal & written), interpersonal, organizational skills, the ability to meet a variety of deadlines, and work in a team environment.
• Proficiency in MS Office and Computerized Management Maintenance System Software (CMMS).

Assets

• Experience using Room Scheduling Software
• Familiarity with two-way radio communications equipment
• General Safety and WHIMIS training.

Job Competencies
Additional Information
Application Consideration

Applications from university employees and external candidates are given concurrent consideration. Among short listed candidates, university employees will be given special consideration.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.
Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi\'kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQ+ communities, and all candidates who would contribute to the diversity of our community. For more information, please visit .

Posting Detail Information

Number of Vacancies 1
Open Date 07/06/2023
Close Date 07/14/2023
Open Until Filled No
Special Instructions to Applicant
Quick Link for Direct Access to Posting

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents * R\xc3\xa9sum\xc3\xa9 / Curriculum Vitae (CV)
Optional Documents * Cover Letter

Dalhousie University