Job Description

Samfiru Tumarkin LLP

is a busy litigation firm with offices in Ontario, Alberta, and British Columbia. Our lawyers specialize in employment law, as well as personal injury and disability law.

We are looking for a Client Intake Representative who wants to grow their knowledge and communication skills in the legal field by joining a team of hardworking, supportive, and dedicated individuals. This is an entry-level position; it is remote, permanent and full-time with a working schedule that includes every other weekend. The ideal candidate will have at least 1-2 years of call centre experience, particularly in a front-line client support role.

The ideal candidate will:

have some experience with a strong customer service focus, particularly over the phone;

be a person who thrives as part of a team, as well as independently;

demonstrate excellent analytical skills and attention to detail;

have strong verbal and written communication skills;

have a post-secondary degree or diploma; and,

have some knowledge of employment law (would be an asset).

You will be responsible for data entry, scheduling consultations, responding to potential client inquiries, as well as other possible administrative duties. We are looking for someone who is responsive, eager to learn, and enjoys a busy and fast-paced work environment. This role would be ideal for new graduates of an Ontario Paralegal program looking to enter the legal field.

As a requirement for remote working, you will need:

A home internet connection; and, A headset
If you are interested, please send your resume and cover letter to Pola Stankovic, HR Manager (pola.stankovic@stlawyers.ca).

Samfiru Tumarkin LLP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We wish to thank all applicants for their interest; however, only candidates selected for interviews will be contacted. (No phone calls please.)

Job Types: Full-time, Permanent

Expected hours: 35 per week

Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care Wellness program Work from home
Schedule:

Monday to Friday Weekends as needed
Work Location: Hybrid remote in Toronto, ON M5H 2S6