is a busy litigation firm with offices in Ontario, Alberta, and British Columbia. Our lawyers specialize in employment law, as well as personal injury and disability law.
We are looking for a Client Intake Representative in Ontario who wants to grow their knowledge and communication skills in the legal field by joining a team of hardworking, supportive, and dedicated individuals. This position is remote, permanent and full-time with a working schedule that includes every other weekend. The experience the candidate should have is at least 1-2 years in a client-focused role. Knowledge of employment law is an asset but not required.
Responsibilities include but are not limited to: conducting preliminary interviews to understand the legal issues presented by potential clients, evaluating whether the case fits within the firm's practice areas, gathering relevant details, documents, and personal information from potential clients, and accurately inputting information into the firm's client management system.
The ideal candidate will:
have some experience with a strong customer service focus, particularly over the phone;
be a person who thrives as part of a team, as well as independently;
demonstrate excellent analytical skills and attention to detail;
have strong verbal and written communication skills; and,
have a post-secondary degree or diploma.
We are looking for someone who is responsive, eager to learn, and enjoys a busy and fast-paced work environment.
As a requirement for remote working, you will need:
A stable home internet connection; and,
A headset
If you are interested, please send your resume and cover letter to Pola Stankovic, HR Manager (pola.stankovic@stlawyers.ca).
Samfiru Tumarkin LLP welcomes and encourages all applicants. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.
We wish to thank all applicants for their interest; however, only candidates selected for interviews will be contacted. (No phone calls please.)
Job Types: Full-time, Permanent
Benefits:
Casual dress
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care
Wellness program
Work from home
Work Location: Remote
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