Job Description

In this role, you\xe2\x80\x99ll be part of Shyft Global Services, a wholly owned subsidiary of TD SYNNEX. We are a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. We\xe2\x80\x99re proud to deliver end-to-end product and customer lifecycle management services for original equipment manufacturers (OEMs) and other technology innovators.

About the Role:

Supports Canadian customers in countrywide and global efforts. Identifies, develops and manages multiple brand customer relationships at a corporate management level to position TD SYNNEX\'s overall value while providing local TD SYNNEX management with strategic direction and plan implementation to drive maximum market share.

What You\'ll Do:

Communicates with the customer on a proactive basis in order to identify customer satisfaction issues and isolate root causes of any perceived problems.

Designs corrective action plans that resolve identified problem to improve customer relations.

Coordinates the action plan requirements to appropriate support groups (e.g. TD SYNNEX Services)

Owns and manages strategy for the customer.

Ensure cross-divisional teamwork in order to leverage TD SYNNEX\'s value in achieving the customer\'s business vision.

What We\'re Looking for:

Expert knowledge of assigned product / service line and broad understanding of how they integrate with the organization\'s entire product / service line.

Typically works on a cross-section of large and/or prominent accounts with several changing variables and complexity.

Work is performed under very limited direction. Has considerable latitude in determining best approach to sales and service tasks.

Maintains excellent rapport with existing clients and frequently interacts directly with new prospects to build customer base and increase sales.

Provides input to sales management.

Work Experience:

6+ years experience in Sales.

Education and Certification(s):

Bachelor\'s degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Working Conditions:

Consistent non-standard work or overtime as business requires.

Professional, office environment.

Travel Required (20% Minimum).

What\xe2\x80\x99s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It\xe2\x80\x99s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don\xe2\x80\x99t meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we\xe2\x80\x99re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you\xe2\x80\x99re excited about working for our company and believe you\xe2\x80\x99re a good fit for this role, we encourage you to apply. You may be exactly the person we\xe2\x80\x99re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX