Client Executive
Overview
Supports partners in nationwide and global efforts. Identifies, develops and manages multiple brand customer relationships at a corporate management level to position TD SYNNEX's overall value while providing local TD SYNNEX management with strategic direction and plan implementation to drive maximum market share
Get Inspired by the Work You'll Do
Creates and owns customer business plan and pricing model that includes:
Partner's Value proposition and offerings
Geographic coverage mapping
Comprehensive Marketing plan for new business, installed base and renewal/annuities business
Establish quarterly and annual sales goals, reporting and reviewing actual vs goals
Solutions Path engagement, training and certification schedule
Monthly sales review and action item list
Quarterly business review with BU management and related Supplier team
Provide an increased level of account coverage in order to:
Develop and enhance our executive level customer relationships with our strategic and ISV partners
Grow share of wallet in winning more business lines by improving the 'customer experience' with TD SYNNEX by incorporating more TD SYNNEX brand services and renewed focus on solutions and customer satisfaction Identifies sales leads for the field organization through Corporate Management by identifying opportunities, developing operational plans and providing leadership to advocate TD SYNNEX's capabilities at the customer?s corporate management level utilizing the customer?s assigned account team.
Communicates with the customer on a proactive basis in order to identify customer satisfaction issues and isolate root causes of any perceived problems.
Designs corrective action plans that resolve identified problem to improve customer relations.
Coordinates the action plan requirements to appropriate support groups (e.g. TD SYNNEX Services)
Owns and manages strategy for the customer.
Ensure cross-divisional teamwork in order to leverage TD SYNNEX's value in achieving the customer's business vision
Job Level Specifications:
Full knowledge of assigned product / service line.
Gaining understanding of organization's entire product / service line. .
Works on small to mid-size accounts of moderate complexity.
Works with some supervision.
Performs and perfects sales and service tasks and procedures under self-direction.
Builds relationships directly with customers to broaden customer base and increase sales.
Actions impact the success of the entire work group.
Failure to accomplish goals or meet customer expectations will result in failure of work group to meet goals.
Your passion is sparked by:
3-5 years' experience in sales
Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.
We have Great Perks . Flexible Time Away (flex vacation) . Every day is Casual Day . Comprehensive Group Health Insurance plan . Employee Referral Award program . Employee Purchase Plan/ Company Discounts . Out of Country travel assistance . Health/ Wellness initiatives . Paid Personal Days . Employee Assistance Program . Education Reimbursement . Milestone Service Awards . Community Involvement activities in partnership with Kids Help Phone . Employee of the Quarter awards . Group RRSP with Company Matching . Training Opportunities . Huang Leadership Development Scholarship . Bi-annual President's Club . Annual Founders Award
Be Inspired In Your Career.
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What's In It For You?
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