Job Description

Handyman Heroes is a family-owned, community-focused home maintenance and repair service proudly serving Calgary homeowners. We're growing and looking for someone who loves helping people, solving problems, and keeping operations running smoothly behind the scenes.

As the first point of contact for customers, you'll be the friendly voice that helps schedule jobs, support our clients, and ensure our team is set up for success each day.

What You'll Do

Be the first point of contact for phone, email, and online inquiries Schedule customer visits and assist with dispatching our team Manage the digital workflow (Jobber experience a plus!) Support billing and follow-up on invoices when needed Provide excellent customer service with a problem-solving mindset Maintain our social media presence (light posting + engagement) Help keep the business organized and running efficiently

What You Bring

A professional and friendly phone manner Exceptional written and verbal communication skills Ability to multitask, prioritize, and stay organized independently Comfort with web-based systems and online tools Calm under pressure - able to de-escalate and resolve situations respectfully Integrity, trustworthiness, and strong work ethic Experience in dispatch, customer service, admin, or trades support is an asset Experience with Jobber or scheduling software is a bonus Excellent social media skills are considered an asset

Details & Perks

Remote (must be located in the Calgary area) Tues-Fri, 9 AM - 12 PM Company-provided phone Internet subsidy provided (must have own computer + reliable home internet) Opportunity for more hours as the business grows Work directly with a great boss in a positive, supportive environment Growing established corporation since 2013, Handyman Heroes has been operating since 2024
We're looking for someone who genuinely enjoys helping people and takes pride in doing a job well. If that sounds like you, we'd love to hear from you!

Apply today with a resume and brief cover note telling us why you're a great fit.

Job Type: Part-time

Pay: $28.00-$30.00 per hour

Expected hours: 10 - 15 per week

Benefits:

Work from home
Application question(s):

Do you have experience using Jobber or similar scheduling software? Have you worked in dispatching or scheduling for a service-based business? Rate your comfort (1-10; 1 none at all; 10 expert) with social media management for a business.
Experience:

Customer service: 1 year (required)
Location:

Calgary, AB (required)
Work Location: Remote