Job Description

Client Care & Administrative Coordinator - Young Sprouts Therapy (Thornhill/Vaughan)

Part-time, $20-$22/hour

Young Sprouts Therapy is a warm, child-, teen-, and family-focused clinic in Thornhill. We're hiring a

Client Care Coordinator

to support intake calls, scheduling, and the day-to-day flow of the clinic. This is a client-facing role that blends administrative work with front-desk support.

Full training is provided

, including intake training and Jane App training.

What You'll Do

Conduct intake calls and assist new clients through the onboarding process Manage scheduling and payment processing using the

Jane App

Support therapists with schedule updates, messages, and admin coordination Greet clients in-person and maintain a tidy, welcoming reception area (snacks, water, children's activities) Track and update client waitlists and follow-ups Respond to calls and emails with warmth and professionalism Help with general office tasks and keeping therapy rooms organized

What We're Looking For

Friendly, warm, and comfortable speaking with families Organized and detail-oriented Strong communication skills Able to stay focused during reception hours Willing to learn new systems (Jane App training provided) Previous admin or customer service experience is an asset, but not required

Hours & Pay

Part-time role with a mix of virtual (late morning) and in-person (afternoon/evening + Sunday morning) hours Approximately 25 hours/week

$20-$22/hour

, paid bi-weekly Paid training included

Why Join Young Sprouts?

Supportive, warm, and caring team environment A clinic culture built on kindness, collaboration, and helping families Flexible atmosphere with understanding leadership Meaningful work where you make a real difference for children, teens, and families Opportunities to grow your skills through ongoing training and feedback
Job Type: Part-time

Pay: $20.00-$22.00 per hour

Expected hours: 23 - 27 per week

Benefits:

Casual dress Company events Flexible schedule On-site parking Work from home
Work Location: Hybrid remote in Thornhill, ON L4J 3M6