Job Description

Job Title:

Client Care Coordinator

Location:

Downtown Toronto - 495 Wellington St West

Job Type:

Full-time, In-Person

Salary:

$42,000-$45,000 per year

About the Role

We're looking for a friendly, organized, and proactive

Client Care Coordinator

to support a busy real estate business based out of

495 Wellington St West

in downtown Toronto. This

in-office

role is ideal for someone with strong client service and administrative skills who enjoys helping people, managing details, and keeping things running smoothly.

Real estate experience is not required

, but it's a plus. What's most important is a positive attitude, and strong communication skills.

Key Responsibilities

Client Service & Support

Track and coordinate client gifts, milestone dates, and follow-ups Maintain and update the CRM/database with client notes and information Deliver warm, personalized service to ensure clients feel valued Assist in the post-sale follow-up process and client care initiatives

Marketing & Event Coordination

Help organize client appreciation events and seasonal campaigns Support content creation for social media, newsletters, and other marketing channels Assist with scheduling posts and managing the marketing calendar Coordinate with vendors like photographers, stagers, and printers

Administrative Assistance

Provide day-to-day administrative support to the real estate agent Organize and manage internal systems and digital files (e.g., Trello, Google Drive) Keep websites and platforms updated with current materials and listings Assist with general office duties as needed
Qualifications

1-2 years of experience in

administration, customer service, or marketing

Strong organizational and time-management skills Excellent communication and interpersonal abilities Comfortable using Google Workspace (Docs, Sheets, Gmail, etc.) Familiarity with Canva and social media platforms is a plus

Bonus (Not Required):

Exposure to real estate, CRM systems (e.g., Follow Up Boss), or real estate admin tasks
What We're Looking For

Someone who enjoys supporting others and making things run smoothly A detail-oriented multitasker who takes initiative A friendly, reliable team player who loves delivering great client experiences A problem-solver who's eager to learn and grow
Compensation & Details

Salary:

$42,000-$45,000 per year (commensurate with experience)

Schedule:

Monday to Friday, 40 hours/week

Location:

In-office -

495 Wellington St West, Toronto

Job Type: Full-time

Pay: $42,000.00-$45,000.00 per year

Work Location: In person