Job Description

Temporary, Full Time (until March 31, 2026, with the possibility of extension)
28145TMP
Hours 75 bi-weekly (8 hour shifts; days and evenings)
Salary CG-26 ($24.54 - $27.16 per hour)
Competition Number 2024005022
Posted Date 18 July 2024
Closing Date 25 July 2024About Us
Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.NL Health Services is responsible for delivering health and community services to more than 510,550 people living in Newfoundland and Labrador and employs over 22,000 people. NLHealthServices.caJob Summary
Reporting to the Manager of the Opioid Treatment Hub, this position is to provide clerical support to:
" current Hub\'s service expansion including access clinics for polysubstances (opioids, alcohol, and other substances),
" home alcohol withdrawal program,
" primary health clinics offering health care services directly to patients who encounter limited access to healthcare as well as enhancing the capacity of existing primary care clinics,
" as well as other clinical initiatives developed in the future
The position will involve a wide range of clerical and administrative tasks including but not limited to: maintenance and support of the electronic health record (EMR, CRMS, CWS and eventually EPIC), maintenance of paper charting, client registration, internal and external appointment procurement and confirmation of appointment times with clients, filing of loose reports, copying of reports, coordinating prescriptions with community pharmacies, record retrieval, release of information, processing of and sending referrals, regular meetings with staff regarding client needs, and attending team huddles and meetings. This position also involves providing support across the department including the Recovery Centre and will require travel to and work at multiple locations. Other duties include answering phones, ordering, receiving, stocking supplies, and other related tasks. Clinics may run beyond regular business hours and flexibility may be required to support client needs.Job Demands
By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to):
Occasionally lifts files, supplies, etc. weighing less than 10lbs. Constantly performs fine finger/precision work while sitting and using a computer mouse, scheduling appointments, and other duties.
Work provides the opportunity to stand and walk and to take postural breaks (sit, stand or walk) within the office environment.
Regularly required to perform bilateral repetitive fine motor skills when performing various computer work duties that involve typing and use of the computer\'s mouse.
Work in a loud and sometimes chaotic clinic environment with face-to-face clients needing service as well as those calling on phones.Job Qualifications
Successful completion of a two-year Office Administration program OR completion of a one-year Office Administration program from an approved/recognized college supplemented by two years\' experience within the last four in a progressively responsible clerical role is required.
Successful completion of an approved/recognized medical terminology course is required.
Previous experience in a similar clinical setting would be considered an asset.
Knowledge and understanding of the unique needs of this population.
Demonstrated proficiency in Microsoft Office, Excel, PowerPoint and Outlook is required.
The use of a personal vehicle is a condition of employment.
A satisfactory record of work performance is required.
Incumbent will be required to complete training on the Community Wide Scheduling, CRMS, Meditech and either Electronic Medical Record (EMR) and/or EPIC.*Proof of a current office administration program is required. To be considered current, it must have been completed within the last five years, unless it has been used in recent positions. This must be demonstrated on the application form.If this is an internal posting only, only applicants of the Eastern Health NAPE HS Regional Bargaining Unit will be considered. If this is an internal and external posting, all applications will be accepted and preference will be given to those qualified candidates who are internal to the Eastern Health NAPE HS Regional Bargaining Unit.NAPE employees should note that as per Article 15, NAPE Pilot Project, employees who are "offered a position shall immediately advise the employer of their decision to accept the appointment". Employees requiring further details of the position must obtain this in advance of the job offer.Eastern Health requires internal employees applying on unionized clerical/administrative positions to have their educational documents on file and any required testing completed before the closing date of the competition (exception is the medical transcription test, which can be completed per competition). If you do not have your educational documents on your employee file, you should attach them when applying online or e-mail them to employment@easternhealth.ca. If testing is required contact Recruitment in your local area.Apply online at https://employment.easternhealth.caUpon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediatelyTo become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.Contact Information for Recruitment Related Inquiries:Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.NL Health Services is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

Eastern Health