Job Description

Company Description
Merritt is a small, caring, resilient city located in the stunning Nicola Valley of BC. We are surrounded by a spectacular sprawling rugged landscape at the hub of the Coquihalla highway mountain pass. Living in Merritt, you\'ll find short commutes, big city amenities and an abundance of outdoor and indoor recreation and leisure amenities for all ages and preferences. Working at the City of Merritt, you\'ll join a team of caring coworkers and innovative roll-up-your-sleeves who are passionate about public service and determined to make a difference. Whether we\'re delivering essential services, running community recreation programs, or more, our team takes pride in helping Merritt to be an attractive, sustainable, healthy and safe small city. We work together to build a respectful and inclusive workplace that reflects our values and the community we serve


We have an exciting opportunity for a Clerk Typist to join our Financial Services Team on a casual basis. Note that this advertisement is for casual employment. Casual employees are scheduled on an as-needed basis to provide relief for leaves, vacations, and peak periods; there are no guaranteed hours or schedules. Clerk Typists are on the front lines as the key point of contact between the public and the City to provide customer service and find creative ways to solve challenges. As a casual Clerk Typist, you work with customers to answer inquiries, guide people through processes, fill out forms, take debit and cash payments and provide information. You are focused on the details with strong arithmetic and typing skills and take the time to listen so that you can deliver what is most helpful for the customer. Clerk Typists also provide administrative and clerical support for our team and other internal customers by keeping records and files, entering and retrieving data to/from computerized information systems, and ensuring all records are accurate and complete. As a casual Clerk Typist, you will also provide help to maintain the office environment and lunchroom by ensuring common spaces are clean and tidy, checking meeting rooms for tidiness, maintaining the staff telephone list so that it is always accurate, contacting vendors, ordering and organizing stationery and supplies in the office and ensuring paper and toner is stocked, and office equipment is in working order.

Qualifications

• Ideally, you have had two (2) years of recent related experience providing customer service, completing point-of-sale transactions and working in an office environment.
• You have working knowledge of computers and Microsoft Office Suite (Excel, Word) and have worked with a variety of office equipment and processes.
• Minimum typing speed of 50 wpm.
• You are able to provide professional, patient, attentive and courteous customer service to internal and external customers by communicating clearly and with empathy, demonstrating active listening and professionalism.
• Handle sensitive, private and confidential information with tact and discretion.
• Stay calm, resolve conflict and de-escalate hectic or difficult situations.
• Work independently and collaborate with the greater team.
• Problem-solving skills with a talent for finding creative and resourceful solutions.
• Time management skills with effective methods to remain organized, prioritize, and multi-task.

For new hires, and for those working in designated positions of trust, including those working directly with vulnerable persons, employment is conditional on a satisfactory police information check.
Additional Information
We offer a Total Compensation package with competitive pay, well-being benefits including access to recreation, exclusive perks and an employee and family assistance plan (EAP) all within a supportive, respectful work environment. This position is within the union bargaining unit and the rate of pay is $29.34 per hour, 2023 rates) with a % in lieu of benefits. If you are a safety-minded individual with a strong work ethic and customer service orientation who takes pride in contributing to a team\'s success, we invite you to apply. This position will be posted until filled. Please note that we are actively recruiting for this position. For full consideration, apply today! The City of Merritt is an equal-opportunity employer. We encourage applicants from diverse backgrounds and are committed to building a respectful and inclusive workplace that reflects the community we serve. We thank all applicants for their interest; however, only applicants selected for an interview will be contacted.