Job Description

Location: Janeway Children\'s Hospital

Clerk II
Subject to Classification Review
Audiology
Reporting to Professional Practice Department
Permanent, Full Time
06671POS
Hours 75 bi-weekly (8 hour days)
Salary CG-23 ($21.63 - $23.77 per hour)
Competition Number 2024000955
Posted Date 8 February 2024
Closing Date 15 February 2024

About Us
Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.

NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people. NLHealthServices.ca

Job Summary
The primary purpose of this Clerk II position is to provide a variety of office support and advanced clerical functions in the day-to-day operations of the Audiology Department. Specific duties include reception, registration of clients, answering, screening and directing telephone calls to appropriate staff, scheduling appointments and using the Community Wide Scheduling System, payroll and other duties associated with the efficient running of the Audiology Department. This position reports to the Manager of the Audiology Department.

Job Demands
By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to):
Constantly lifts objects less than 5 lbs. and occasionally lifts up to between 20 - 40 lbs. when helping with a patient\'s luggage (ambulatory care) or lifting a box of files requiring assistance. May be required to maneuver carts and use a step ladder to access higher shelves.
Constantly performs fine finger/precision work while sitting and using a computer mouse, scheduling appointments, and other duties.
Work provides the opportunity to stand and walk and the opportunity to take postural breaks (sit, stand or walk) within the office environment.
Frequently required to perform bilateral repetitive fine motor skills when performing various computer work duties that involve typing and use of the computer\'s mouse.

Job Qualifications
Successful completion of a one-year Office Administration program from an approved/recognized college is required.
Successful completion of an approved/recognized medical terminology course is required.
A satisfactory record of work performance is required.

*Proof of a current office administration program and medical terminology is required. To be considered current, they must have been completed within the last five years, unless it has been used in recent positions. This must be demonstrated on the application form.

** If medical terminology isn\'t current, a medical terminology test may be administered by the Human Resources Client Services Department.

If this is an internal posting only, only applicants of the Eastern Health NAPE HS Regional Bargaining Unit will be considered. If this is an internal and external posting, all applications will be accepted and preference will be given to those qualified candidates who are internal to the Eastern Health NAPE HS Regional Bargaining Unit.

NAPE employees should note that as per Article 15, NAPE Pilot Project, employees who are "offered a position shall immediately advise the employer of their decision to accept the appointment". Employees requiring further details of the position must obtain this in advance of the job offer.

Eastern Health requires internal employees applying on unionized clerical/administrative positions to have their educational documents on file and any required testing completed before the closing date of the competition (exception is the medical transcription test, which can be completed per competition). If you do not have your educational documents on your employee file, you should attach them when applying online or e-mail them to employment@easternhealth.ca. If testing is required contact Recruitment in your local area.

Apply online at https://employment.easternhealth.ca

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.

Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.

If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.

NL Health Services is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

Eastern Health