Job Description

Reporting to the Manager of Human Resources, the Pay and Benefit Clerk (PBC) will work independently to provide administrative and clerical support to Winnipeg Fire Paramedic Services related to payroll and benefits administration and other related functions. Responsibilities include the departmental processing of all Employee Action (EA) requests in PeopleSoft to reflect employee career events such as new hires, promotions, leaves of absence, transfers, resignations, terminations, retirements, increments, etc.; reviewing and updating processes to ensure payroll requirements are met; troubleshooting departmental systems/processes; collaborating and working cooperatively with Corporate Payroll, Winnipeg Civic Employees' Benefit Program, HR Support Team and City Benefits Team and coordinating benefits administration.

As the

Pay and Benefit Clerk,

you will:

Process all Departmental employee career events/actions into PeopleSoft Employee Action (EA) Form in PeopleSoft HR Module. Be responsible for the provision of a wide range of information and services to employees, including new employee orientation, leave plan and health plan information; leave of absences, terminations and retirements. Perform Health Plan Administrator functions by managing all health plan applications for Departmental employees, corresponding directly with Manitoba Blue Cross and City Benefits and answering queries from employees. Track and process all reimbursements for driver's license, memberships and professional dues for Departmental employees. Process car allowance approvals. Maintain various Departmental lists and complete scheduled year end duties. Supervise payroll clerical staff. Provide other related administrative support.

Your education and qualifications include:

Completion of Grade 12/G.E.D. supplemented with formal related training such as the Payroll Compliance Practitioner Certificate Program of the National Payroll Institute or the completion of courses through the Canadian Payroll Association; Human Resources or Business Administration with directly related experience in a similar role; or an equivalent combination of related training and experience will be considered. Minimum two (2) years directly related experience working in payroll processing, benefit administration, timekeeping and data entry in a large, complex environment. Experience working with confidential and sensitive documents and information and exercising discretion in providing information to others.

Experience working in the relevant PeopleSoft modules (e.g. Base HR, Benefits, Time and Labor), or in an equivalent Human Resource Information System. Experience using Vector is an asset.

Experience using Microsoft Office (Word, Excel and Outlook) at an intermediate level.

Previous experience working in a 24 hours/day, 365 days a year, emergency service environment is an asset.

Ability to supervise, coach and mentor staff.

Ability to organize work, manage competing priorities and prioritize workload and meet deadlines in a high volume, high stress work environment.

Ability to work independently with initiative.

Ability to resolve problems and make decisions, exercising sound judgment.

Ability to work collaboratively within a team, establish and maintain effective working relationships with colleagues, supervisors, management, and other civic department personnel, external sources and the public.

Ability to maintain and organize accurate files and records.

Ability to accurately interpret collective agreements and provide responses to technical payroll, benefits and timekeeping inquiries.

Strong attention to detail with the ability to perform complex calculations and analyze data accurately and expediently.

Excellent customer service skills with the ability to deal with requests and enquiries in a professional, courteous and timely manner.

Excellent verbal communication skills with the ability to clearly and effectively communicate technical information to a variety of audiences.

Excellent written communication skills with the ability to effectively prepare and draft written correspondence and communication material on a wide range of issues, including but not limited to subjects associated with payroll and benefits.

Knowledge of City of Winnipeg functions as they relate to payroll/attendance is preferred.

Conditions of Employment:

The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid. * A Police Record Check satisfactory to the Employer will be required from the successful candidate at their expense. For information on obtaining a Police Record Check, please visit www.winnipeg.ca/police.