Job Description

Position: Clerical Assistant I
Site: Toronto General Hospital
Department: Critical Care ECMO Program
Reports to: Manager
Hours: 35 hours per week; Day shifts
Salary: $17.26 to $21.57 per hour
Status: Permanent Full-Time The Energy of the City. The Rewards of a Great Career. The University Health Network, where \xe2\x80\x9cabove all else the needs of patients come first\xe2\x80\x9d, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of \xe2\x80\x9cTransforming lives and communities through excellence in care, discovery and learning\xe2\x80\x9d, the University Health Network (UHN), Canada\xe2\x80\x99s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. Find out about our purpose, values and principles here The Clerical Assistant I must exercise minimal judgment and decision making in the performance of a limited number of routine activities in accordance with specific instructions, guidelines and procedures, including: performing clerical functions of a general nature; providing support with the maintenance of electronic and paper information filing/retrieval methods, systems and/or formats; performing a limited number of routine statistical and financial processing activities of a clerical nature; proofreading, typing/word processing and inputting basic data/information; receiving and forwarding telephone and other inquiries to appropriate personnel; performing additional clerical functions, as assigned; performing cross-functional support functions; performing other duties consistent with the job classification, as required. To be considered for this role, you must have significant experience in managing time and tasks within an extremely busy professional office environment, and have the ability to focus on the priorities of a rapidly changing day. You have excellent MS Office applications skills, especially Outlook, Word, Excel and PowerPoint; superb organizational and time management skills and the ability to multitask effectively. The successful incumbent will show initiative and work well with a wide range of people throughout the organization. They will also be insightful, mature and tactful, remain calm under pressure and confident in their capability to perform well in the job and make it their own. QUALIFICATIONS

• Completion of High school education required
• Completion of related College diploma and/or certificate preferred
• Excellent Customer Service skills
• Demonstrate strong interpersonal, verbal and written communication skills, and flexibility in dealing with diversity
• Excellent data entry/computer systems skills and word processing skills \xe2\x80\x93 including good proficiency in Microsoft Office Environment (word, excel, power point, access, outlook)
• Ability to attend to detail and produce accurate, high quality of work
• Ability to multi-task, work in a stressful environment and under pressure
• Ability to demonstrate excellent organizational, time management and problem solving skills
• Ability to work individually as well as part of a team
• General knowledge of processes, procedures and standards required Knowledge of medical terminology preferred
• Review and develop familiarity with study protocols and operations while ensuring the delivery of professional, ethical, and high quality research
• Collect, process, and assist in the compilation and verification of research data; enter data into study database
• Identify potential subjects and determine subject eligibility using protocol specific inclusion and exclusion criteria
• Maintain and update subject enrolment log
• Resolve study-specific data queries raised by site staff (Study Coordinator, Project Manager, Project Investigator)
• Maintain secure study database with appropriate backup and documentation
• Follow study procedure to ensure privacy and confidentiality of data
  
• Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code

If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.

Posted Date: January 5, 2022 Closing Date: Until Filled

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN\'s attendance management program, and possess all the required experience and qualifications should apply.

UHN thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.