Job Description

Job Posting # 908013 Position: MEDICAL ADMINISTRATIVE ASSISTANT I
Site: Toronto Western Hospital
Department: Neurology
Reports to: Manager
Scale/Grade: A005
Salary: $20.86 - $26.08 per hour
Hours: 8-10 per week
Status: CASUAL POSITION: The Administrative Assistant I utilizes knowledge of medical terminology and exercises judgment or decision-making to provide clerical services in support of professional/medical personnel, including: answers phones, screens/prioritizes calls and emails, re-directs calls to appropriate personnel, schedules appointments, triages referrals and medical appointments, responds to general inquiries and provides routine information. Prepares and edits routine correspondence and documents using existing templates. Enters information into spreadsheets/databases from readily available sources. Communicates established processes and procedures. Escalates complex inquiries to appropriate parties. Exercises discretion in handling confidential departmental/patient information. performing other related clerical activities; performing cross-functional responsibilities, as assigned; performing other duties consistent with the job classification, as required. Internal contacts: UHN staff including peers, professional staff and management primarily within the department. External contacts: patients, families and general public. QUALIFICATIONS:

• Completion of Grade XII or recognized equivalent
• Completion of recognized medical office administration program at the diploma level or equivalent
• Completion of a medical terminology course
• One (1) year related medical administrative support experience
• Experience with EPIC and Electronic Medical Records prefered
• Previous on-the-job computer/word-processing, database and spreadsheet software experience, in a Microsoft Office Environment preferred
• Very good command of medical terminology
• Very good interpersonal and customer service skills
• Good organization and time management skills
• Good verbal and written communication skills
• Ability to work well under pressure
• Ability to use good judgment in assessing difficult situations
• Ability to work independently and as a team player
• Experience working in a health care environment preferred
• Experience working in a teaching hospital environment preferred
• Knowledge of general office practices, procedures and standards

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code. Job Posted: October 12, 2022 - Closing Date: Until Filled If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter.? You will also be required to complete some initial screening questions. For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN\'s attendance management program, and possess all the required experience and qualifications should apply. University Health Network thanks all applicants, however, only those selected for an interview will be contacted. UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.??