Cleaning Services/Housekeeping, Kluane Lake Research Station
Kluane Lake Research Station, Arctic Institute of North America
Haines Junction, YT Full Time Compensation: $20 Hourly
Trades & Labour
Duration
Seasonal
Job Level
Entry level
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application. The Kluane Lake Research Station in the Arctic Institute of North America is currently seeking a Full-time Temporary (Short Term) Cleaning Services/Housekeeping for approximately 5 months. Reporting to the Kluane Lake Research Stations Operations Manager the Cleaning Services / Housekeeping provides superior guest service and ensures the cleanliness of all aspects of the Kluane Lake Research Station (KLRS). The field station is a large site with numerous buildings (20) and various accommodation types with 50 beds. The housekeeper is responsible for turnover of accommodation areas including sorting, washing, and placement of linen; cleaning of washrooms/showers and lounge spaces. Additionally, this position carries out general building janitorial duties such as mopping floors, washroom cleaning, organizing classroom spaces, and other general cleaning. The Arctic Institute is home to the Kluane Lake Research Station (KLRS) which is located 220 km northwest of Whitehorse, Yukon, on the south shore of Kluane Lake, on the traditional lands of the Kluane, Champagne-Ashihik and White River First Nations (Silver City, Yukon, Canada). Position Description Summary of Key Responsibilities (job functions include but are not limited to):
Follow best practices in cleaning and customer service to KLRS Guests, students and other employees of the KLRS
Provide the first line of guest service through cleanliness, amenities and ability to respond to guest requests and inquiries
Develop or initiate changes to housekeeping procedures
Ensure all MSDS sheets are up to date
Ensures cleaning supplies are stocked and communicates ordering needs to Operations Manager
Understand and follow all policies and procedures of the University of Calgary
Ensure particular attention to detail, and the highest standards for overall cleanliness are maintained
Comply with all accident/loss prevention programs and Health and Safety practices
Relay messages and respond appropriately to Guest inquiries in person, over radio, text, email, or through written notes.
Follow cleaning Standard Operating Procedures, to ensure consistency is maintained in all areas
Minimize safety hazards by following all safety rules and procedures
Perform full range of cleaning/janitorial duties for roles including guest rooms, laundry handling, house areas, public spaces and student spaces
Perform full range of cleaning duties for all rooms, including washrooms, hallways, stairwells, and building entrances along with disposal of garbage and recycling
Assist with kitchen cleaning duties, including washing dishes, when required
Listen effectively, communicate with staff and guests, while maintaining a professional demeanor during stressful situations
Identify maintenance requirements and submits maintenance request slips as required
Collect and report any lost and found items, following Standard Operating Procedure
Perform deep cleaning tasks within assigned areas
Maintain efficient and effective use of cleaning tools and resources
Qualifications / Requirements:
High School graduation diploma or equivalent work experience
Demonstrated professionalism, patience, flexibility, service etiquette skills as well as verbal and written communication skills. Previous experience in the Hotel & Tourism industry or in cleaning/housekeeping is an asset
The incumbent must be self-motivated, demonstrate initiative, be a team player, and work independently
Must be proactive and standards oriented with a meticulous eye for detail. Highly organized, and able to prioritize tasks while ensuring the highest level of productivity is maintained
Must be able to read, write and follow oral and written instructions in English
Understanding of and experience with cleaning products and machinery
Able to handle stress in a fast-paced work environment
Able to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented
Ability to work without direct supervision
Must be self-directed and highly independent
Flexible to work weekdays, weekends and statutory holidays
Able to lift, pull, push, grasp and bend while lifting up to 50lbs
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