Job Description

WHO WE ARE

BioTalent Canada is the HR partner for Canada's biotechnology industry. Our success relies on the power of our relationships - our team has built a dynamic network of associations, academic institutions, service providers, and employers doing incredible, leading-edge work to drive the Canadian biotechnology economy forward. Our services help that network to strengthen skills, connect job-ready talent to industry, and enable employers to create thriving workforces that support their growth.



Recently named a Great Place to Work for 2025 and a 5-Star Diversity, Equity and Inclusion Employer by Canadian HR Reporter for 2025--marking the third consecutive year of this achievement--BioTalent Canada continues to demonstrate excellence in workplace culture. The organization has also been recognized as a Best Workplace in Healthcare for 2023 by Great Place to Work Canada, and a Best Workplace by HRD Canada for 2024. These varied distinctions were awarded to BioTalent Canada following a thorough and independent analysis of the organization.

OUR VISION

The Canadian bio-economy is people-focused, a career of choice and a key driver of the Canadian economy.

OUR MISSION

We strengthen Canada's bio-economy by providing valuable, evidence-based labour market information and the best job-ready human resources available.

OUR VALUES

BioTalent Canada's values embrace diversity and inclusion, collaboration, science, transparency, and leadership to fuel curiosity for data-driven results to achieve impactful outcomes.

WHAT WE DO

We conduct Labour Market Research to provide insights for our partners into workforce availability. We deliver employer supports and facilitate career placement opportunities to help employers reduce the risk of hiring and allow biotechnology workers access to unique opportunities in their field. We provide job search and candidate search tools to connect employers with talent, and we provide professional development opportunities for workers to develop the skills they need to support Canada's bio-economy. We are connection-creators and relationship-builders, and we thrive on opening doors and creating opportunities for the groups we serve.



Our team is the key to our success. We have a dedicated group of high-performing employees who live our values and are driven to achieve great things, but we balance our commitment and hard work with our joie-de-vivre - we prize hilarious jokes, innovative approaches, diverse perspectives, and community-mindedness.





We take pride in the work environment at BioTalent Canada, and we offer a number of unique programs and benefits to employees to enrich their experience working here. Highlights include three weeks of vacation to start, two paid volunteer days to support our communities, a day off with pay to celebrate you on your birthday and contributions to a Retirement Savings Plan.

We are looking for a Claims Coordinator to join our team! This is a 1-year contract, with the possibility of permanency if extended.

WHAT YOU WILL DO

The Claims Coordinator plays an essential role in supporting the efficient and accurate processing of employer supports for BioTalent Canada's National Talent Strategy. This detail-oriented position is responsible for managing the weekly flow of financial claim submissions, ensuring data accuracy, maintaining organized project records, and upholding compliance with internal standards. Reporting to the Project Manager, Employer Supports, a key function of the role includes collaborating with cross-functional teams to track project expenditures, maintain client relationships, and contribute to business development efforts.

In this role you can expect to:

Accurately process 50- 90 financial wage subsidy claims weekly, according to internal processes Assist with data input using Sage 50, MS Excel and Sharepoint Maintain project tracking sheets and enter program details into the CRM database Follow up on missing documentation making certain the process is completed on time Monitor the alignment between the project wage subsidy budget and claims being processed Monitor appropriate compliance to terms of projects Provide recommendations to the Project Manager on project issues in an ongoing and timely fashion Maintain positive customer relations and respond to minor problems and basic inquires Redirect problems outside scope to appropriate individuals Prioritize lead generation efforts alongside the regular requirements of the role Perform other duties as requested and as needed in a dynamic work environment

WHAT YOU WILL BRING

Positive and affable team player, who thrives in high performing teams 3- years related experience working with financial documents In-depth knowledge of MS Office software and experience working in CRM databases Customer service oriented and the ability to work with minimal supervision Excellent attention to detail and strong organizational skills Ability to work under pressure and prioritize competing deadlines Ability to problem solve with critical thinking and time management skills Strong communication skills and respect for individuals Commitment to learning, practicing and upholding our core values of diversity & inclusion, collaboration, transparency, leadership, curiosity, a science-infused & data-driven approach, and impactful outcomes

PREFERRED QUALIFICATIONS INCLUDE:

Bilingualism Diploma/ College certificate in a relevant discipline would be an asset. Some post- secondary education is required CRM experience is a definite asset Experience with Sage 50 is an asset Experience with Sharepoint




BioTalent Canada offers a competitive total rewards package. Our hybrid work environment offers the flexibility to regularly work from the Ottawa office a minimum of two days per week and remotely from a designated home office.



Interested candidates are invited to submit a cover letter and resume outlining your interest and qualifications by 5:00 PM on September 21, 2025.



BioTalent Canada prides itself on being an equal opportunity employer and encourages applications from all qualified candidates. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for applications in all aspects of the selection process.



We thank all applicants for their interest in BioTalent Canada, however, only those being considered for an interview will be contacted.