Job Description

What it's like to be a Northbridge Claims Adjuster
As a Claims Adjuster, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. The Claims Analyst is responsible for identifying and allegations, irregularities, or potentially fraudulent activities of moderate to high complexity which directly affects the operational and financial interests of NBFC. The Claims Analyst will also be responsible for delivering Northbridge's industry leading service in accordance with established investigative best practices. They will identify patterns and trends, prepare detailed reports for all areas within Northbridge. Will liaise with Analysts from other member companies, Equite and Law Enforcement
We want your talent
If you are great at:
Claims Handling process
Compiling and analyzing large amounts of data
Presenting in a corporate environment with large, diverse audiences
Managing projects to completion under tight timelines
MS Office Tools, Excel, PowerPoint, and Data collection tools
You have:
Post-Secondary Education in an Insurance focused program or related program
Completed or working towards the CIP designation an asset
Enrolment in or completion of the Certified Fraud Examiner (CFE) designation is preferred
Minimum of 5 years of experience in the Property and Casualty (P&C) industry
Thorough knowledge of claims adjusting practices
Minimum of 2 years in an Investigative role within a Special Investigations Unit
Extensive Knowledge of data analytics programs
A thorough understanding of Data collection & verification is required
Extensive Knowledge of MS Office Suite
Solid foundation in dashboard tools like Tableau and Power BI
We really mean it when we say we put you first. Here are a few ways how:
Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.
Who we are:
We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Northbridge.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Skills Required