Job Description

Opportunity

Do you thrive on solving problems, analyzing details, and helping people when they need it most? At Millennium Insurance, we're more than just an insurance company, we're a community-driven, people-first team, recognized as a Great Place to Work. Now, we're looking for a motivated Auto PD Adjuster who's ready to make a real impact on our claims team.

What you will be doing

Investigate automotive insurance claims by gathering relevant information, including accident reports, policy coverage, and statements from involved parties. Determine liability by reviewing policy terms and conditions and assessing accident circumstances. Communicate with claimants, policyholders, and other relevant parties to provide updates, explain claim resolutions, and negotiate settlement amounts. Ensure accurate documentation of claims, including reports, photographs, estimates, and settlement agreements. Collaborate with internal teams, such as underwriters and legal advisors, to ensure adherence to company policies and legal requirements. Stay up to date with industry trends, regulations, and best practices related to auto claims handling and settlements. Provide excellent customer service by addressing inquiries, providing guidance, and assisting with claims-related queries.

What you bring to the team

At least

2 year of auto claims experience

(or more -- we welcome both growing professionals and seasoned adjusters). Post-secondary education and/or working towards CIP designation (asset). Strong knowledge of automobile insurance coverage and claims processes. Exceptional communication, negotiation, and problem-solving skills. Proficiency with MS Office. Detail-oriented with excellent organization skills. Emotional intelligence, empathy, and professionalism in every interaction.

How you will succeed

In the first year, success will be measured by efficiently resolving claims, achieving high customer satisfaction, and demonstrating adaptability and a commitment to learning. Accurate assessments, adherence to compliance standards, and positive collaboration with colleagues are key indicators of success. Continuous improvement, ethical conduct, and a positive impact on the organization contribute to a successful first year.

How we take care of our Employees

By joining Millennium Insurance, you will belong to a passionate and purpose-driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be

Great Place to Work Certified

for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include:


Earned Time-Off and Vacation Program Group Retirement Savings Plan with employer match Fitness center subsidy Education Assistance Health, Dental and Insured Benefit offerings Health and Lifestyle spending account Employee discount programs

About Millennium Insurance

Millennium Insurance is a locally owned and operated property and casualty insurance company based in Sherwood Park, AB. We pride ourselves on offering relevant and competitively priced insurance products, along with industry-leading customer service. Our business lines include personal automobile, personal property, home warranty, commercial property, and commercial liability insurance. Millennium Insurance is part of the Wheaton Group of Companies.

Interested in applying?

If you are ready to pursue a new challenge, visit our careers page at My Job Search (ultipro.ca) and apply today!


We thank all candidates for their interest but only candidates selected to advance in the hiring process will be contacted. Final candidates will be asked to undergo pre-employment backchecks, results of which must be satisfactory to Millennium.


Millennium is committed to fostering an inclusive, equitable and accessible workplace. If we can make any adjustments to the hiring process to better accommodate you, please provide feedback when submitting your application or let us know when we reach out about a job opportunity.


This role not a fit for you? Stay connected with us through LinkedIn for information on other career opportunities that are available.