Job Description

We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no farther than Northbridge.

Our Auto Claims Adjusters work hard to provide support to our clients. They are responsible for providing efficient and prompt investigation, while full handling the claim from start to finish. Our Adjusters are not on a phone queue, which allows them to fully utilize their expertise on every claim.

They are passionate about maintaining strong relationships with our customers - this means emails and phone calls are answered promptly, keeping the customer experience top of mind. Working in a collaborative team, there is the opportunity for coaching, mentoring and development from our more experienced Adjusters to help grow both your Customer Service and Investigative skills.

In other words, they're awesome. If you are too, consider joining us to support our Auto Claims Department.

You're great at:

Customer Service

Critical Thinking and Investigating

Time Management

You have:

2-5 years of Auto Adjusting experience

Completed a 3 or 4 year Post-Secondary program

Strong Customer Service background

Team-first mentality

We're great at putting you first by:

Prioritizing your well-being (Wellness Program, flexible health benefits, employee assistance)

Promoting balance (flexible schedules, generous time off, and work from home options)

Supporting your financial health (employee share purchase plan, pension plans, discount on staff insurance)

Helping you grow in your career (education assistance, internal mobility)

Caring about the community and the causes you believe in (donation matching, team volunteering)

We welcome and encourage applications from people with disabilities. Just let us know what we can do to accommodate you during the selection process.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.