Job Description

Job Overview

We are seeking a friendly and organized Front Desk Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service in a professional environment. This role is essential in ensuring smooth operations within our dental office, managing various administrative tasks while maintaining a welcoming atmosphere.

Responsibilities

Greet and assist patients and visitors upon arrival, ensuring a positive first impression. Manage appointment scheduling, direct billing insurance, taking payments and confirm patient visits to optimize office workflow. Handle phone calls with professionalism, addressing inquiries, dealing with insurance companies and directing calls as necessary. Process patient information and insurance details efficiently while adhering to confidentiality protocols. Maintain a clean and organized front desk and clinic area, contributing to a welcoming environment for patients. Proficient with Mac computers and internet as to use direct billing portals.

Requirements

Strong customer service skills with the ability to communicate effectively with diverse individuals. Proficient in data entry and familiar with computerized systems for managing patient information. Attention to detail is crucial for proofreading documents and maintaining accurate records. Ability to multitask in a fast-paced environment while remaining calm under pressure. A positive attitude and willingness to contribute to the team's success are essential traits for this role.
Join us to learn about patient care, clinic operations, and wellness practices firsthand. We offer flexible scheduling perfect for students balancing classes. The ideal candidate will be passionate about helping others and growing their knowledge in health and wellness.

Job Types: Full-time, Permanent

Benefits:

On-site parking Paid time off
Work Location: In person