Job Description

EMPLOYMENT OPPORTUNITY


Youth Outreach Worker


Mischa Lelum Youth Emergency Shelter


Permanent Full Time

POSITION SUMMARY

Reporting to the Manager, Youth and Family Connections, and the Assistant Manager, Youth Emergency Shelter, the


Youth Outreach Worker provides mobile services that meet youth in their location and focuses on those that might not


otherwise access MCFD or other community services. In addition, the outreach worker provides support to vulnerable


and/or at-risk youth in various community, home and school settings. The Youth Outreach Worker liaises, collaborates


and coordinates with community service providers, professionals, school personnel and other multi-disciplinary teams to


meet the needs of the youth and families. Furthermore, the Youth Outreach worker plans and prepares individual and


group activities to increase life skills, well-being, social networks and safety, using the Circles of Care and harm reduction


models. This position plays a significant role in reaching out to and supporting youth in the community who may not be


connected to existing supports by encouraging connection to school, family, community and alternate resources.

QUALIFICATIONS

Successful clearance of a Criminal Record Check for vulnerable sector Minimum 4-year relevant degree, or equivalent of education/experience working with children/youth with


behavioral, attachment and other needs from a trauma informed lens.

Knowledge and specific training in behavioural modification, attachment-based parenting, harm reduction,

cultural safety, crisis intervention and relationship-based interventions.

Extensive knowledge of youth services in the Cowichan Valley Class 5 BC drivers' license Ability to travel throughout the Cowichan Valley First aid, Food Safe, Non-Violent Crisis Intervention training and negative TB test An understanding of the Circle of Care model Obtain and maintain screening through MCFD and the Ministry of Justice

POSITION DETAILS

This is a Full Time Union Position. The days and hours of work are 1:00 pm to 9:00 pm (7.5 hours/day excluding meal break).


The work rotation is 4 days worked, 2 days off. The rate of pay is $31.56 per hour (Pay Grid 34 - under review). The position


offers attractive Benefits Package along with Municipal Pension Plan if applicable. Successful candidate to start


September 2025.

Applications accepted until September 30, 2025

.

APPLICATION DETAILS

Please submit your resume clearly outlining your education, experience, and qualifications as they relate to this position


via email to careers.cowichan@cmhacowichan.ca. Kindly specify the title of the position in your subject.

Applications will be accepted until August 30, 2025.

Please note that a successful clearance of a Criminal Record Check for vulnerable sector is a condition of

employment with CMHA Cowichan Valley Branch.

CMHA-CVB adheres to the values of diversity, cultural safety, and respect for all, as identified in its Anti-Racism


Statement, please visit our website at cmhacowichanvalley.com.


We thank all applicants in advance for their interest; however, only those selected for further consideration will be

contacted.

JOB DESCRIPTION

Position Title:

Youth Outreach Worker-Youth Emergency Shelter

Program Area

:Child, Youth and Family Connections

Date:

November 2024

ORGANIZATION OVERVIEW:

Providing services in the Cowichan Valley since 1992, Canadian Mental Health Association - Cowichan Valley Branch


(CMHA-CVB) is a registered charity and not-for-profit, independent society operating under a branch division agreement


with CMHA British Columbia and within the context of the nation-wide Strategic Plan of the Canadian Mental Health


Association.


As part of a national organization and an advocate of mental health for all, CMHA-CVB facilitates access to resources


people need to maintain and improve mental health and wellbeing, and to participate in community integration, build


resilience, and support recovery from mental illness and/or substance use and addiction.


CMHA-CVB operates Warmland House Emergency Shelter, Mischa Lelum Youth Emergency Shelter, Transitional Housing


Services, Sobering and Assessment Centre, Adult Outreach programs, a Youth Centre, Youth Connect, Bounce Back


personal coaching, Family Capacity Program, SAIP and a variety of other counselling/therapeutic programs for children,


youth, and families.


CMHA-CVB also provides community education and advocacy aimed at the promotion of good mental health and in


support of individuals and families with mental health challenges.


CMHA-CVB adheres to the values of diversity, cultural safety, and respect for all, as identified in its Anti-Racism


Statement as attached.

POSITION SUMMARY:

Reporting to the Manager, Child, Youth and Family Connections and the Assistant Manager, Youth Emergency Shelter, the


Youth Outreach Worker provides mobile services that meet youth in their location and focuses on those that might not


otherwise access MCFD or other community services. In addition, the outreach worker provides support to vulnerable


and/or at-risk youth in various community, home and school settings. The Youth Outreach Worker liaises, collaborates


and coordinates with community service providers, professionals, school personnel and other multi-disciplinary teams to


meet the needs of the youth and families. Furthermore, the Youth Outreach worker plans and prepares individual and


group activities to increase life skills, well-being, social networks and safety, using the Circles of Care and harm reduction


models. This position plays a significant role in reaching out to and supporting youth in the community who may not be


connected to existing supports by encouraging connection to school, family, community and alternate resources.


This is a connection and engagement-based program through mobile support in the community. Youth Outreach workers


develop relationships through a mobile outreach model based on trust and consistency that is developed in the


immediate engagement phase. Youth Outreach workers will have strong interpersonal skills and the ability to connect


authentically with youth while supporting them to meet their individual goals and intervention plans.

RESPONSIBILTIES

:





Provides outreach services at the youth location including in the community, home settings, schools and various appointment with mental health clinicians, social workers and care professionals


Collaborates and coordinates with other community, professional, health, and social services supports and resources in the youth's best interest while also working with families


Provides skill building in areas such as coping, anxiety, depression, communication, healthy relationships, mental and sexual health, substance misuse and strength building


Using a mobile outreach model, liaises with and/or promotes the interests of youth with other community service providers, professionals and school personnel


Drive and accompany youth to various appointments and meetings as needed Develops and implements short-term issue specific interventions plans in consultation with supervisor Evaluates intervention plans, reports on progress, resolves identified concerns or adapts to changing objectives Perform Intakes for youth, working closely with the referring agency Document, log and record all information through case management, prepare and maintain data and youth records as requested


Work closely with youth and maintain youth-centered approach Support youth with varying degrees of mental health and substance use needs through a supportive trauma-

informed lens


Integrate cultural competency and anti-oppressive frameworks Adhere to all laws, policies, procedures and standards regarding disclosure (organizationally, provincially and federally)


Maintain flexible youth centered schedule, keeping track of, and reporting work hours, bi-weekly Communicate with other youth agencies and resources to ensure wraparound care and collaborative approach Prepare and maintain all necessary reports as requested and required Provide support to all youth programs to maintain adequate staffing levels for program administration Notifies Provincial Centralized Screening as required Perform other related duties as assigned by the Manager or Team Lead

REQUIRED COMPETENCIES and SKILLS:

Demonstrated knowledge of cultural competency and anti-racist practices Ability to deal professionally, effectively and non-judgmentally with individuals ages 12-19 including a broad
range of personalities, needs, abilities and socioeconomic backgrounds


Excellent interpersonal skills, with the ability to build positive and collaborative working relationships with individuals and teams


Good conflict management and dispute resolution skills Good decision-making skills with the ability to motivate and direct others Sound judgment and excellent problem solving/crisis management skills Cognizant of being a role model to youth and the need for professional conduct at all times Ability to organize, multi-task and prioritize own workload Ability to analyze situations quickly and apply sound judgements Fully familiar with emergency protocols and able to direct others in time of crisis or emergency Motivated to work in a non-profit environment Good understanding and knowledge of trauma-informed practices Solid understanding of anti-racism and anti-oppression practices Excellent verbal and written communication skills Valid Driver's License and access to a vehicle when required

QUALIFICATIONS:

Successful clearance of a Criminal Record Check for vulnerable sector Minimum 4-year relevant degree, or equivalent of education/experience working with children/youth with
behavioral, attachment and other needs from a trauma informed lens.


Knowledge and specific training in behavioural modification, attachment-based parenting, harm reduction, cultural safety, crisis intervention and relationship-based interventions.


Extensive knowledge of youth services in the Cowichan Valley Class 5 BC drivers' license Ability to travel throughout the Cowichan Valley First aid, Food Safe, and Non-Violent Crisis Intervention training An understanding of the Circle of Care model * Obtain and maintain screening through MCFD and the ministry of justice