Job Description

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Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Head Chef and the Sous Chef are the true dream team when it comes to leading the culinary team toward success. Oversees entire kitchen operation, accountable for labor and food cost controls, employee lifecycle, human resource needs, and scheduling. Will develop and enrich sanitation and safety protocols to align with territorial, local, and Company laws and regulations. Get ready to create once in a lifetime relationships and memories while working in the beautiful north!###

RESPONSIBILITIES

Manage all BOH staff alongside Chef. Work closely with F&B, Bar, and General Manager to ensure company policies and standards are being met and exceeded. Train all new employees and refresh returning staff on proper food handling and menu items. Supervision of food production, storage, and sanitation processes. Oversee record keeping, control logs, and auditing. Employee timecard management. Ensure company HESS and sanitation procedures are followed and held to the highest standard. Including internal audits. Follow all company recipes, and ensure all staff is prepping, preparing, and plating to standard. FIFO, food cost management. Assist as needed in menu development and creation. Daily presence viewing plates going out to guests and tasting of product being served. Pre-shift and safety meetings with direct reports and staff. Mentor and coach staff to ensure the highest level of the product is being served. Work independently with little or no supervision. Must be willing and able to accommodate dietary restrictions. Effectively and proactively communicate any safety, guest, or employee concerns with management. Contributing to the overall success of the venues, be it running the wheel or assisting servers and food expeditors. Schedule and oversee off-site needs for catering events including creating menus, food orders, staffing for service, set-up/tear-down, and transportation of items. Maintain high standards of cleanliness and sanitation in all work and storage spaces. Perform general administrative duties including; email communications with vendors and fellow Managers, generating and maintaining forms and reference documents, and attending monthly safety and general meetings. Generate and maintain forms in accordance with Disciplinary Action and Workplace Injuries in a prompt manner. Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance.


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REQUIREMENTS

Must be able to lift 50 lbs./23 kg. This job requires a level of knowledge in food production and preparation equivalent to that which would be acquired through the completion of Culinary school. Experience in a leadership position(s) and restaurant operations; including management and inventory control, preferably in a hotel or member's club environment is desired. Food handlers Certificate course completion is required upon hire. Demonstration of directly related work experience may be considered in lieu of the educational requirement. Must have or the ability to obtain a Serve-safe Manager Certificate. Must pass a pre-employment background check that could include a credit check. Minimum age of 18 years is required to reside in company housing, where available. Must be eligible to work in Canada.

KNOWLEDGE, SKILLS, & ABILITIES

Ability to respond to customer, employee, and vendor feedback and concerns in a friendly and understanding manner. Ability to work in a fast-paced environment with multiple tasks and external influences. Ability to work independently with minimal supervision while achieving daily goals. Ability to maintain confidentiality with sensitive guest and employee information. Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. Exceptional teamwork skills are required. Ability to stand/walk/work on feet for a minimum of 8 hours per day.


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BENEFITS

Travel - FREE CRUISE AFTER YOUR FIRST SEASON! Reward for Referral Program Experience - Of a lifetime! Rewards & Incentives Community Service Employee Activities Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.###

About Holland America/Princess Alaska-Yukon Land Operations

We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories--whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.



Our teams participate in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.



We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.



HAP is committed to a diverse, equitable, and inclusive work environment.


The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.