Change Management Specialist up to 11 months
Job Number : 46311


Do you want to be part of an exciting, large scale, corporate transformation? If so, this role may be right up your alley! Working with a cross-functional team and reporting to the Enterprise Commons Centre of Excellence Lead, the Change Management Specialist focuses on the people side of change, including changes to business processes, systems and technology, culture and organization structures. Responsible for implementing agile change management strategies and plans that maximize employee adoption and usage while minimizing resistance to meet organizational objectives. The Change Management Specialist coaches the Enterprise Commons functional functional streams, project sponsors and the City\xe2\x80\x99s people leaders on change management & change leadership best practices, lessons learned and trends, while designing a tailored change management solution that delivers value and project success. This role works across Enterprise Commons Delivery teams and coaches team members and impacted business areas around the organization in how to integrate change management activities and principles into their work. Responsibilities will include:

• Apply change management processes and tools to create strategies to drive project or initiative success and change adoption
• Prepare for change by conducting impact analyses, performing stakeholder analyses, assessing organizational change readiness, assessing the magnitude of change and identifying key stakeholders
• Evaluate stakeholder readiness, desired project/initiative results, potential resistance and performance gaps to facilitate change from current state to desired state
• Perform qualitative and quantitative assessments of change success and change adoption and develop strategies to address challenges, risks or gaps
• Identify and monitor evolving project/initiative deliverables, including changes in scope and potential conflicts, develops and implements plans to remove barriers and resolve issues
• Lead/facilitate and execute stakeholder engagement sessions throughout the project/initiative
• Consult and coach project teams to incorporate agile, innovative and adaptable change management methods to increase success of projects and initiatives
• Provide change management expertise to leaders and teams across the City through presenting, coaching and guiding internal stakeholders on employee experience and change management best practices and approaches
• Support the design, development, delivery and management of communications, ensuring alignment with the overall project/initiative and change plans
• Provide input, document requirements and support the design and delivery of training initiatives, ensuring alignment with the overall project/initiative and change plans
• Collaborate and work closely with areas across the City to gain a deep understanding of business processes and the related change impacts
• Build trusting relationships with people leaders across the City in order to facilitate coaching for successful change outcomes
• Additional related duties as required

Qualifications:

• Bachelor\'s degree in Human Resources, Social Sciences, Organization Development, or a related discipline
• 5 years progressively responsible experience in strategic and operational change management planning including working with large-scale, complex change initiatives
• Experience working in a municipal government environment is considered an asset
• CCMP, ACM, CMP, ProSci accreditation considered an asset
• Experience with SAP products and applications is considered an asset
• Demonstrated experience working with diverse teams/individuals and managing multiple priorities
• Well-versed with multiple change management methodologies with demonstrated ability to apply them appropriately
• Proficient in Google Suite as well as the ability to learn is required
• Demonstrated skills in facilitation of groups with competing interests and priorities
• Ability to work effectively both independently and as a part of a team in a dynamic and complex environment
• Superior organizational and time management skills with the ability to plan, prioritize and manage conflicting priorities with minimal direction
• Ability to develop and maintain effective working relationships with colleagues, Business Areas and external stakeholders
• Outstanding customer service management skills with the ability to develop and maintain effective working relationships with diverse stakeholder groups utilizing superior interpersonal skills
• Excellent verbal communication and interpersonal skills, with an ability to interact well with a diverse group of executives, colleagues, staff and citizens
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City\xe2\x80\x99s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviors and attributes of the City\xe2\x80\x99s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City\xe2\x80\x99s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: https://bit.ly/3hd2d95. The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact Employment@edmonton.ca Up to 1 permanent full-time position and up to 1 temporary full-time position for up to 11 months Hours of Work: 40 hours per week The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance. Salary: $43.325 - $54.743 (Hourly); $90,462.600 - $114,303.380 (Annually) Talent Acquisition Consultant: RM/RA



Classification Title : Strategic Planning Analyst II
Posting Date : Mar 28, 2023
Closing Date : Apr 11, 2023 11:59:00 PM (MDT)
Number of Openings (up to) : 2 - Permanent and Temporary Positions Full-time
Union : CSU 52
Department : DCMO - Financial and Corporate Services
Work Location(s) : Century Place, 4th Floor, 9803 - 102A Avenue Edmonton T5J 3A3