Job Description

Job Type: Temporary Contract
Reference code: 120102
Primary Location: Toronto, Ontario, Canada
All Available Locations: Calgary, AB; Edmonton, AB; Halifax, NS; Montreal, QC; Saint John, NB; St. John's, NL; Toronto, ON; Vancouver, BC; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Be encouraged to deepen your technical skills...whatever those may be.
• Partner with clients to solve their most complex problems.
• Experience MyFlex and an agile work environment where work is what you do not where you do it.

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Be empowered to lead and have an impact on the firm, our communities, and one another.
Be expected to share your ideas and make them a reality.

Do you love technology and feel passionate about empowering people to work effectively through the best available tools? Deloitte is looking for a senior analyst seasoned in change management with exceptional technical skills to help lead technology changes in our firm.

What will your typical day look like?
The Senior Change Analyst is responsible for the development and execution of change management plans such as stakeholder assessments, change readiness, communications and learning, within a project team to support the deployment of national Information Technology products and services. The Senior Analyst will work on intermediate to complex scale projects, participating in project planning and status meetings, identifying deployment risks and mitigations, and providing updates according to plan. The incumbent will report to the Senior Manager of Change & Adoption and Communications.

• Determine the Change management deployment requirements (e.g. stakeholders, change readiness, communications, training, etc.) working with project team members
• Develop and validate the change management deployment approach for technology solutions, including plans for adoption, communication, and training
• Identify and resolve potential risks and issues to meet the deployment requirements and timing
• Build and execute change, communication and learning plans, including stakeholder analysis
• Deliver learning to internal groups, which could include facilitation, planning and logistics
• Work with product and client management teams to define deployment continuity plans for global technology solutions
• Consult with cross-functional team members on change management, learning and communications deployment approach
• Actively participate in continuous improvement by contributing suggested practices, lessons learned, etc.
• Develop and deliver change management deployment materials to other Deloitte member firms, which could include communications and learning materials

About the team
The Change and Adoption (C&A) team is part of the National Information Technology Services (ITS) group. The C&A team is responsible for the development of strategy and delivery of materials to enable the successful adoption of global technology solutions. The scope of deployment includes the identification and alignment of stakeholders, communication planning, change plan development and execution, end-user and internal team training planning, development and delivery, and risk and impact assessment of adoption.

Enough about us, let's talk about you
You are someone who is/has:

• Bachelor's Degree in related discipline or equivalent professional experience
• 3-7 years of experience in change management, communication, and learning
• Effective verbal and written communication skills and ability to work with diverse cultures in a virtual

environment

• Prosci or other change management certification preferred
• Proven ability to create learning materials and deliver training (familiarity with tools such as Articulate,

PowerPoint, Captivate, Flash, Learning Guide is an asset)

• Demonstrated ability to translate technical concepts into various forms of documentation
• Proven ability to work with all levels of management
• Demonstrated ability to operate under minimal supervision, with virtual interaction
• Excellent presentation and facilitation skills
• French and/or Spanish language skills will be considered an asset

Why Deloitte?
Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

• You will lead at every level: We grow the world's best leaders so you can achieve the impact you seek, faster.
• You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
• You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours
Sound like The One Firm. For You?
At Deloitte we are all about doing business inclusively - that starts with having diverse colleagues of all abilities! We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We'd love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Metis, and Inuit peoples. We are all Treaty people.

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