Job Description

Join Us Today!

The Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown is a Concord Hospitality managed property. This dual brand hotel is conveniently situated in downtown Ottawa, steps from Parliament Hill with light rail transit at the hotel's front door for easy access to many points of interest including festival venues. The property features 171 extended-stay guest rooms under the Homewood Suites by Hilton banner and 175 units providing short-stay accommodations under the Hilton Garden Inn banner and a total of 4,500 square feet of conference space, which includes our Tulip restaurant and bar, a pool and fitness facility.

We are seeking a proactive and results-driven

Catering & Sales Manager

to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends is required.

Key Responsibilities:

Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs Collaborate with hotel departments to ensure flawless event execution and guest satisfaction Generate new business through solicitation, networking, and follow-up with past clients Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records Lead pre-event, on-site, and post-event communications to ensure service excellence Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods Conduct site tours for prospective clients and facilitate client meetings as needed Train, delegate, and guide staff to ensure smooth operation of events and service standards

Qualifications:

Minimum 2 years' experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience) Strong communication, negotiation, and organizational skills Ability to work a flexible schedule and thrive in a fast-paced environment Guest-focused with attention to detail and a commitment to delivering outstanding service

Why Join Concord?

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

Medical, dental, vision, life, and disability insurance Discounted hotel stays Training, development, and career advancement opportunities Eligibility for a performance-based bonus upon attainment of objectives
Our culture is built on five Cornerstones:

Quality, Integrity, Community, Profitability, and Fun

.

Artificial Intelligence (AI) is not used to screen, assess and select applicants.

Job Types: Full-time, Permanent

Pay: $52,000.00-$65,000.00 per year

Benefits:

Dental care Extended health care RRSP match
Work Location: In person