Job Description

Haldimand & Norfolk Women's Services is dedicated to a non-oppressive social, political and economic environment for women, their children and their communities.

Overview

Our organization is currently seeking qualified individuals for the position of Casual Front Line Counsellor. As a member of the Residential Team you will provide on call shift coverage for our 24-hour residential program.

Responsibilities

Perform crisis intervention by telephone, in shelter and other appropriate settings to women and their children whose lives have been affected by abuse

Provide counselling, support and advocacy to residential clients

Facilitate admission to the shelter per shelter mandate

Provide support information and resources which will assist women to assess their options and take appropriate action

Assure the functioning of residence in accordance with safety, security, fire and operational procedures

Facilitate resident's adjustment to communal living by providing information and support, supervise household activities and assist in creating a calm, comfortable environment

Participate in regular supervision and program specific meetings

Maintain documentation and statistical records as required

Become familiar with and effectively document all client information in the WISH database

Requirements

Post-Secondary Education in Social Work, Social Sciences or related field

Counselling and crisis intervention skills

Excellent understanding of the dynamics of family violence and its impact on women and the issues they face

Ability to effectively handle crisis situations both in person and by telephone

Knowledge of and/or experience with community social services, medical and justice systems and other relevant services

Knowledge and experience with safety planning

Ability to work independently as well as part of a team

A strong ability to keep sensitive materials confidential

Ability to work in a woman-centered organization which bases its services on a feminist analysis of woman abuse, able to work with diverse populations from an intersectional, inclusive and anti-oppressive lens

A current CPIC and valid First Aid/CPR

Valid Ontario Driver's License and access to a reliable vehicle

Computer literacy essential

Ability to work shifts in accordance with shelter needs (includes days, evenings, overnights, weekdays and weekends) is essential. No guaranteed shifts per month.

Job Type: Casual

Pay: $22.41 per hour

Benefits:

Employee assistance program
Application question(s):

Do you have any experience in the Social Services setting?
Work Location: In person