Job Description

Job Posting

Caseworker/Supportive Employment and Training Facilitator

TITLE:

SUPPORTIVE EMPLOYMENT AND TRAINING FACILITATOR

LOCATION(S):

Ottawa

SALARY:

$52,840.57 to $59,808.00

HOURS:

37.5 hours per week

EMPLOYER:

John Howard Society of Ottawa

HOW TO APPLY:

Please submit your cover letter and resume through the John Howard Society of Ottawa's website, under the Careers tab at: https://johnhoward.on.ca/ottawa/careers/

CLOSING DATE:

Monday, August 25, 2025, at 9am

About the environment:

Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focussed on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

About who we support:

Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.

About diversity at JHS Ottawa:

The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.

About the role:

The primary responsibility of the Supportive Employment and Training (SET) Facilitator is to provide a wide range of direct individualized services to clients in our educational programs including intake and assessment, literacy and numeracy training, and computer literacy training. Additional responsibilities would be to explore new resources in response to emerging client needs and to facilitate client-centred workshops. This position is under the direct supervision of the Manager of Employment and Training Services.

As the successful candidate, you have:

Education: University degree/College diploma in Education or Social Sciences with teaching experience preferred. Have strong verbal and written communication skills. Strong computer proficiency (including Word, Excel, Outlook, PowerPoint, and database management) Experience working with marginalized clients who face many barriers Experience in social services Experience in an English as a Second Language setting would be an asset.

You'll also be prepared to.....

Be able to identify individual needs and support clients with appropriate services. Be innovative and enthusiastic with a passion for assisting others. Be knowledgeable of social, environmental, employment, and cultural issues affecting individuals.

You're a fit with our organizational culture, if you mirror our values in the way you work:

You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches. Driven by curiosity, you adapt to achieve the best results for clients/communities you serve. Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all. As a leader, you lead in a way that helps employees live their strengths and reach their potential. Lead with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.

You're a fit with our organizational culture, if you believe:

In building meaningful connections across our programs, partners, and neighbourhoods foster inclusion and empowerment. In a person-centred approach, recognizing the value, expertise, and capacity of each individual to make choices that lead to their best self. That systemic inequalities exist, and that all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education, health promotion and other supports. In reducing harm to individuals and communities through a non-judgmental approach that builds resiliency and accountability. In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation.
We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.