Job Description

Looking for a rewarding career change? Join our team!

TBDSSAB is seeking candidates to fill

four (4)

temporary

Caseworker

positions.

Applicants

must

meet the

specific required education and experience

as outlined on this job advertisement, please review details before applying.

The District of Thunder Bay Social Services Administration Board (TBDSSAB) is the service system manager for Child Care and Early Years Programs, Community Housing and Homelessness Prevention Initiatives, and manages the delivery of Ontario Works for the District of Thunder Bay. TBDSSAB's vision is to provide quality services within the context of a commitment to social justice and recognition of people's potential to achieve self-sufficiency.

If you're interested in making a difference as part of Team TBDSSAB, check out the following or go to our website for the job posting, TBDSSAB application form and application instructions:

www.tbdssab.ca/careers.

POSITION SUMMARY:

Under the general supervision of the Supervisor, Social Assistance Programs, the Caseworker performs case work duties to determine eligibility for Ontario Works Programs and responds to requests for, and initiates counsel in, other Social Welfare matters relating to client self-sufficiency.

MAJOR RESPONSIBILITIES:

1. Performs duties related to the collection and verification of information required to determine initial and ongoing eligibility for income maintenance programs.

2. Transposes personal and financial information to electronic data to initiate, vary or determine payments to applicants/recipients.

3. Performs all case maintenance duties, including providing advice and direction to clients, to ensure continued eligibility, and maintains case records.

4. Works as a team member providing backup support for other income maintenance staff as required.

5. Works as a member of an extended team, together with administrative support staff, in order to provide manual issuance of assistance and other benefits and to ensure the retrieval of reimbursements and excess payments.

6. Provides counsel to clients in resolving social needs and provides direction to other appropriate community resources.

7. Keeps updated on Ontario Works legislations and participates in mandatory staff training and development sessions.

8. Participates in orientating new team members.

9. Responds to crisis situations and participates where team intervention is required to assure the safety of other staff and clientele.

10. Performs such other related duties as may be assigned.

QUALIFICATIONS:

Education/Experience

Community college diploma in social work; or degree or diploma in a related social work program; or specific academic training in social work, which is obtained from a community college or a university. Sufficient years of experience as a social worker equal to four (4) years.

Skills/Abilities

Ability to work with micro and terminal computer systems is required. Must possess strong interpersonal skills and demonstrate an ability to meet, counsel and work with a diverse and challenging clientele.

CONDITIONS OF EMPLOYMENT:

The use of a vehicle is required. Must undergo a successful police records check, Type II.

HOW TO APPLY:

Applications must include a completed TBDSSAB application form, cover letter and resume.

Please be sure to reference the position title and the competition number.

Applications may be

emailed, faxed, or delivered

to the TBDSSAB location by 4:30 pm on the closing date to the attention of:

Human Resources

The District of Thunder Bay Social Services Administration Board

231 May Street South

Thunder Bay, Ontario, P7E 1B5 | Fax: (807) 345-2466

Applicants currently employed by the TBDSSAB must complete the Internal Application Form.

All other applicants must complete the TBDSSAB External Application Form.

Application forms are available on our website or are available for pickup at the TBDSSAB location. For more information on employment opportunities at TBDSSAB, please visit our website

https://www.tbdssab.ca/about/careers

ADDITIONAL INFORMATION:

Applications received for this position will not be acknowledged unless you are being notified of an interview. Reasonable accommodations are available upon request for all parts of the recruitment process. As an equal opportunity employer, the TBDSSAB encourages applications from Aboriginal peoples, persons with disabilities, members of visible minority groups and women.
Job Types: Full-time, Temporary

Pay: $31.85-$38.99 per hour

Work Location: In person

Application deadline: 2025-08-22