Job Description

About Us The Catholic Centre for immigrants (CCI) has been serving refugees and immigrants for more than 65 years. CCI is a bridge between the 7,000 immigrants and refugees who come to Ottawa each year and the community. We provide programs and services to help newcomers settle and integrate. We also work in the community to promote the value of a diverse and more welcoming community for all Job Summary CSS helps Government-Assisted Refugees (GARs) with their first-year settlement needs. Under the direction of the Program Manager, the CSS Caseworker provides GAR clients with a broad base of support and resources using a multidisciplinary, case-management approach. We are looking for a self-starter/team player who takes initiative and enjoys working in a fast-paced environment.
This position reports to: The Program Manager Employment status: 35 hrs/week –Term until March 31, 2023 Salary: $26.76/hr Starting Date: As soon as possible Deadline to apply: August 28, 2022 Location: 219 Argyle Ave
Main Responsibilities:

• Assess and respond to initial needs of GARs
• Provide interpretation and accompany GARs to facilitate access to services
• Perform in-person follow-ups either at the office or through home visits
• Establish and maintain concrete links between GARS and existing resources in the community
• Capacity Building: Develop outreach initiatives, educational materials and sustainable strategies that are responsive to the complex needs of GAR clients
• Participate in activities that educate the community around the issues and barriers faced by GARs
• Organize & facilitate workshops to orient GARs to their new community, Canadian culture & social norms
• Evaluate client progress at the beginning, middle and end of the program
• Prepare documentation and statistical information as required

• Post-secondary education in the Social Services field, or equivalent combination of education and experience
• Ability to develop and maintain effective relationships with key partners and stakeholders
• Fluency in English is REQUIRED. French and other languages are a strong asset
• Strong knowledge and understanding of refugee issues with ability to outreach to newcomer communities and service providers
• Familiarity with programs and services available in Ottawa
• Excellent organizational skills and the ability to set priorities and meet deadlines
• Excellent presentation skills, interpersonal skills, mediation skills, and cross-cultural competence
• Proficiency with computer technology including Microsoft Office Suite and social media apps
• Ability to deal with confidential material and matters
• Availability to work a flexible schedule including evenings and weekends
• A valid driver’s license and access to a vehicle