Job Description

Job Purpose:


Reporting to the Manager, The Overlook, the Case Manager works within the supported housing program of NECHC. The Case Manager provides ongoing support to individuals to exit homelessness as they secure and establish permanent housing at the Overlook. Working within the Case Management model, they will support these individuals in creating personalized plans and goals. Case Managers will meet on a regular basis with the individuals on their caseload and provide the necessary support for the participant to maintain housing stability and meet their personal goals.


Education and Experience:

Human services and/or relevant post-secondary education (ie-psychology, social work) in a related field is preferred and/or equivalent work experience. Driver's license with 2 years clean driving abstract and Access to own reliable vehicle required. 2 years of experience working with participants at risk.

Professional Knowledge, Skills and Abilities

Strong understanding of systemic issues of homelessness Should have a solid understanding of the principles of Housing First and Harm Reduction Able to work effectively as part of a team. Must have a personal motor vehicle and valid driver's license to transport participants to and from services in the community. Staff schedules may include evening and weekend shifts. Must have superior interpersonal, communication and documentation skills. Should be self-motivated and able to work with minimal supervision.

Click here for detailed job description: Case Manager - Term Position