Job Description

Date Posted: 09/21/2023
Req ID: 34001
Faculty/Division: VP & Provost
Department: Career Centre
Campus: St. George (Downtown Toronto)
Position Number: 00014190

Description:

About us:

Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.

Within the Division of Student Life, the cluster of Student Life Programs and Services, supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Academic Success, Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Housing, Indigenous Student Services, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services.

Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students\' diversity. In support of U of T\'s vision, Student Life Programs and Services is committed to creating diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.

This role contributes to the Career Exploration & Education unit.

Mission:The mission of Career Exploration & Education (CxED) at the University of Toronto St. George campus is to engage students to develop self-directed career management skills through partnership with (a) faculty, to connect academic and career learning; (b)alumni and employers, to develop informational and experiential networks and opportunities; and (c) our campus community, to embed career support locally to meet diverse student needs.
Our vision is to support every U of T student and recent graduate as they build their future in our changing world. We value community, agency, learning, empathy, and equity, diversity and inclusion.

To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.

Your opportunity:

The Experiential Learning Commons (ELC) is a space designed to act as a gateway to the University of Toronto, and a hub to support undergraduate and graduate students, alumni, and employers in building networks and meaningful connections, gaining access to work and professional development, and engaging in activity, dialogue, research, and best practice in experiential learning.

The ELC is occupied by three distinct but collaborating units: Division of the Vice-President & Provost, Student Life, Career Exploration & Education; Faculty of Arts & Science, Office of Experiential Learning & Outreach Support (ELOS); and the Faculty of Applied Science & Engineering, Engineering Career Centre (ECC).

The ELC units aspire to enhance experiential learning opportunities for students, increase meaningful connections between students and industry professionals, create more effective pathways for employer partners to engage with students, staff and faculty at the University, and provide an opportunity for career and experiential learning professionals across U of T to gather, collaborate, and learn.

Reporting to the Assistant Director, Employer Recruitment& Engagement, and co-supervised by the Lead Coordinator, Employer Recruitment & Engagement, the Career & Employer Services Coordinator will work closely with other members of Career Exploration & Education, and the Experiential Learning Commons to provide front-line service to students and employers at the ELC space. The Career & Employer Services Coordinator will book appointments, coordinate rooms, facilitate tri-campus referrals and employer wayfinding across the University of Toronto, answer inquiries by email, phone, and in person to ensure a welcoming and supportive service for students, recent graduates, alumni, employers, and the community.

The Career & Employer Services Coordinator will serve in animating and supporting the operations and functionality of the Experiential Learning Commons. As the Career Exploration & Education representative, you will work closely with two receptionist colleagues at the front desk representing the Faculty of Arts & Science, Office of Experiential Learning & Outreach Support (ELOS), and the Faculty of Applied Science & Engineering, Engineering Career Centre (ECC) to provide coverage and support when needed, ensure a welcoming space that engages students in exploring their career, employment, and experiential learning opportunities; and provide employers and community partners with a warm welcome to the University of Toronto. Additionally, as a member of the Employer Recruitment & Engagement portfolio serving tri-campus employer and career initiatives, the Career & Employer Services Coordinator will be responsible for projects and priorities associated with employer education and wayfinding, data collection and reporting, fielding employer requests, and other special projects and tasks which serve CareerExploration & Education and the employer engagement ecosystem at U of T.

Your responsibilities will include:

• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Probing for information from students to help establish needs and clarify which services are most suitable for their needs. Providing basic support and general referrals to individuals in distress
• Coordinating tasks for projects and other strategic initiatives with stakeholders
• Scheduling appointments
• Preparing draft statistical reports and summaries from data collected
• Determining logistical details and activities for events and/or programming
• Maintaininginformation on digital platforms
• Collating and organizing data for various reports

Essential Qualifications:

• Bachelor\'s Degree or an acceptable equivalent combination of education and experience.
• Minimum of two years\' experience working in an administrative and operational capacity, preferably within a post-secondary educational environment and experience in the field of career development.
• Demonstrated experience offering effective referrals and information.
• Demonstrated ability to communicate effectively and empathically with a diverse university student and alumni population.
• Experience in building and maintaining effective, cooperative relationships with colleagues on and off site.
• Proven ability to handle a variety of projects, deadlines and schedules simultaneously and independently prioritize own work flow.
• Strong relationship cultivation, building and management skills.
• Demonstratedadministrative/organizational experience.
• Experience working well under pressure despite frequent interruptions.
• Demonstrated good judgment.
• Proficient in the use of Microsoft Office, web browsers, on-line job postings systems, email and office equipment.
• Excellent time management skills.
• Excellent verbal, writing, and attention to detail skills.
• Experience managing a front desk and receptionist operations.

To be successful in this role you will be:

• Communicator
• Multi-tasker
• Patient
• Problem solver
• Tactful
• Team player

Closing Date: 09/29/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $56,514 with an annual step progression to a maximum of $72,271. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Anita Chooraman

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .

University of Toronto