Job Description

The Cardlock/Bulk Plant Operations Lead is responsible for the day-to-day operation, troubleshooting and maintenance of all cardlock and bulk fuel systems including; mechanical, electronic and software components. This role will also oversee new construction or upgrade projects, manage parts inventory, create and coordinate maintenance schedules, respond to fuel-related incidents and support overall facility appearance and compliance. The Operations Lead will serve as project lead, problem solver and key liaison between field operations, management and third-party vendors.

Position Responsibilities

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Learn and support all operational aspects of cardlock and bulk plant systems (mechanical, electronic and software) Troubleshoot and repair dispenser systems, fuel meters, tank monitors and associated hardware Lead new project builds and plant upgrades, including; planning, budgeting and execution to ensure both on-time and on-budget delivery Prepare and manage annual RepairMaintenance (R&M) budgets in consultation with the location and fuel managers Maintain and control an accurate inventory of critical parts for cardlock and dispenser systems Coordinate and dispatch third-party repair services as required Develop and implement a troubleshooting protocol for field issues, support on-call scheduling and take all incoming service calls Perform monthly site visits and R&M inspections to proactively identify and address system issues Maintain and oversee a certification trailer and conduct or support recertification of cardlocks and fuel truck meters Manage appearance and upkeep of unmanned cardlock sites (i.e. weed control, grading, lighting, security etc.), and incorporate into maintenance budgets Respond to fuel spills, dispatch appropriate cleanup crews and work with the safety manager to ensure environmental compliance Collaborate with IT manager for software and system upgrades or issues support Participate in back-office training and on-call support as part of a rotating schedule Other duties as assigned

REQUIRED SKILLS AND KNOWLEDGE:

Mechanically inclined and able to troubleshoot and repair minor mechanical issues Knowledge of cardlock systems, fuel dispensers and fuel plant operations (training will be provided) Good organizational, planning and time management skills Computer proficiency and comfort working with diagnostics software and maintenance platforms Ability to work independently and make informed decisions under pressure Excellent communication skills and the ability to deal with difficult customer situations/conversations Budgeting experience and the ability to plan and track both project and annual expenses Willingness to be on call and handle emergency situations Willingness and ability to work in all weather conditions for extended periods

EXPERIENCE AND EDUCATION:

Education and/or practical experience as metering technician is preferred, but training will be provided for the right candidate Technical and mechanical training is considered and asset Valid Class 5 driver's license with G endorsement Experience in maintenance, fuel operations, or project management is preferred Must be able to obtain and maintain certification for fuel system inspections and re-certifications (training provided) * Experience with coordinating vendors and contractors will be considered an asset