Job Description

BudtenderHiring knowledgeable and experienced Budtenders to assist customers in selecting suitable cannabis products. The responsibilities include greeting and welcoming customers, informing the manager of customer complaints and operational issues. Budtenders should also be able to answer customers' questions regarding the different strains of cannabis, and methods of consumption.Applicants must be aware of the latest developments in cannabis laws to maintain legal compliance and demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.Responsibilities

• Provide an exceptional guest experience
• Create an educational and exciting experience for all guests regardless of their experience
• Advise and make recommendations for guests on suitable cannabis products and accessories based on their unique needs
• Answer guest questions and concerns
• Educate on the safe use of cannabis
• Maintain an in-depth knowledge of all strains and product in store inventory as well as the industry as a whole - understand and keep up with industry trends
• Use digital technology to assist guests and complete their experience
• Ensure compliance in all transactions
• Assist in preparing the store for guests - cleaning, restocking, organizing etc
• Assist in closing the store for the day - cleaning, collecting & removing garbage etc.
• Assist with ongoing maintenance of sales floor to include stocking, merchandising and cleaning
• Adhere to and uphold all store and company policies and procedures
• Maintain an in-depth knowledge and be able to act in accordance with regulations set out by the AGCO (Alcohol and Gaming Commission of Ontario)
• Actively promote and interact with a positive, fun and inclusive work environment

Qualifications & Requirements

• In-depth knowledge of cannabis products, accessories and consumption methods
• Budtender experience preferred **
• Retail or customer service experience preferred
• Strong communication skills
• Must be 19+ years of age
• Must pass and present required background check
• CannSell certified prior to start date *must provide up to date copy of certification

Work Remotely

• No

Job Types: Full-time, Part-timeSalary: $15.00-$17.00 per hourSchedule:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Personal protective equipment provided or required
Plastic shield at work stations
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in placeExperience:

• customer service: 1 year (required)