Job Description

One of our government clients is looking for a Cannabis Business Process Engineer (Six Sigma-Process Improvement-Mapping)
Length: 9 months contract with the possibility of extension
Location: Toronto, ON (Hybrid) - 3 days/week onsite
LOB: Strategic Planning & Transformation

ABOUT THE ROLE
The BPE is part of the Business Transformation team that manages the ongoing analysis and optimization of the business processes to improve overall organization performance. The Business Transformation team orchestrates studies of customer, operational and performance data to identify process improvement & automation opportunities in alignment with the strategic goals of the company.

In this role, you will leverage your strong process improvement, analytical, and project management skills to drive operational process efficiencies that support our workforce in providing the highest value to our customers with every interaction. In addition, you will demonstrate your ability to interact and collaborate within our business unit and across
stakeholder groups to deliver process improvements that leverage our end-to-end teams and result in superior business and customer outcomes.

A RESPONSIBILITIES INCLUDE (but not limited to):

• Document current processes through participation in and/or facilitate brainstorming sessions or workshops with stakeholders.
• Facilitate cross-functional working groups to improve business processes by studying current practices and proposing modifications, taking an end-to-end perspective with a focus on improved service and operational excellence, and increased client satisfaction!
• Develop recommendations on process reengineering and standardization by evaluating efficiency improvements and quality of output.
• Ensure projects are delivered on time, on budget and within quality targets.
• Conducting presentations regarding assessment findings/recommendations, project status and current issues
• Ensure technology is implemented with the most efficient processes and minimal customization.
• Visualize as-is and to-be business processes (process mapping) and process performance (process modeling)
• Utilize BPI methodologies including, but not limited to, lean, six sigma, systems thinking, design thinking, and customer journey mapping.
• Support the planning and implementing of process improvement, operating model, optimization, and organizational design/integration initiatives.
• Work closely with Systems Architect(s), Business Analysts, and Change Management team members to improve organizational efficiencies, with a combined focus on Process Technology-People
• Identify and implement ways to measure and track productivity by assessing and defining process metrics.

MUST HAVE\'S:

• Post-secondary education with a focus on any combination of Engineering, Business Analysis, Supply Chain, Logistics or demonstrated experience.
• 15+ years of business process improvement experience, with a continuous improvement background.
• Must have business process management or business analysis experience.
• Six Sigma a must.
• Strong process design facilitation skills a must.
• Process measurement design expertise a must.
• Demonstrated experience in gathering, working with, and coordinating teams.
• Ability to perform analysis and present information with clear conclusions and recommendations.
• Possess a strong desire to "do things better" with a willingness to get involved at the base level to make that happen.
• Knowledge of BPI and systems thinking methodologies is preferred (experience and/or education).
• Excellent analytical, customer focus, facilitation, planning, and problem-solving skills.
• Excellent written and verbal communication skills.
• Intermediate to Advanced knowledge of MS Office.

URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.

The recruiter in charge of this role is Yangzom.

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.

Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!

Please note: Adherence to our end client\'s vaccination policy is a requirement.

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