Job Description

One of our government clients is looking for a Cannabis Business Process Analyst (Process Improvement, Mapping)
Length: 9 months contract with the possibility of extension
Location: Toronto, ON (Hybrid) - 3 days/week onsite
Hours: Monday -Friday 8.30am- 5:00 pm
LOB: Strategic Planning & Transformation

\'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !\'

Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to ssingh@teamrecruiter.com

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The recruiter in charge of this role is Sunita

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Requirements:
ABOUT THE ROLE
The BPE is part of the Business Transformation team that manages the ongoing analysis and optimization of the business processes to improve overall organization performance. The Business Transformation team orchestrates studies of customer, operational and performance data to identify process improvement & automation opportunities in alignment with the strategic goals of the company.

In this role, you will leverage your strong process improvement, analytical, and project management skills to drive operational process efficiencies that support our workforce in providing the highest value to our customers with every interaction. In addition, you will demonstrate your ability to interact and collaborate within our business unit and across
stakeholder groups to deliver process improvements that leverage our end-to-end teams and result in superior business and customer outcomes.

A RESPONSIBILITIES INCLUDE (but not limited to):
Document current processes through participation in and/or facilitate brainstorming
sessions or workshops with stakeholders
Facilitate cross-functional working groups to improve business processes by studying
current practices and proposing modifications, taking an end-to-end perspective with a
focus on improved service and operational excellence, and increased client satisfaction!
Develop recommendations on process reengineering and standardization by evaluating
efficiency improvements and quality of output
Ensure projects are delivered on time, on budget and within quality targets
Conducting presentations regarding assessment findings/recommendations, project
status and current issues
Ensure technology is implemented with the most efficient processes and minimal
customization
Visualize as-is and to-be business processes (process mapping) and process
performance (process modeling)
Utilize BPI methodologies including, but not limited to, lean, six sigma, systems thinking,
design thinking, and customer journey mapping
Support the planning and implementing of process improvement, operating model,
optimization, and organizational design/integration initiatives
Work closely with Systems Architect(s), Business Analysts, and Change Management
team members to improve organizational efficiencies, with a combined focus on Process Technology-People
Identify and implement ways to measure and track productivity by assessing and defining
process metrics
Qualifications:
MUST HAVE\'S:
Post-secondary education with a focus on any combination of Engineering, Business Analysis,
Supply Chain, Logistics or demonstrated experience.
5+ years of business process improvement experience, with a continuous improvement
background
Must have business process management or business analysis experience
Demonstrated experience in gathering, working with, and coordinating teams
Ability to perform analysis and present information with clear conclusions and
recommendations
Possess a strong desire to \'do things better\' with a willingness to get involved at the base
level to make that happen.
Knowledge of BPI and systems thinking methodologies is preferred (experience and/or
education)
Excellent analytical, customer focus, facilitation, planning and problem-solving skills
Excellent written and verbal communication skills
Intermediate to Advanced knowledge of MS Office

Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply !

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