--------- Develop and implement policies and procedures for daily operations
Supervise staff
Conduct performance reviews
Conduct training sessions
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Establish work schedules
Organize and maintain inventory
Computer and technology knowledge
------------------------------------- MS Word
Central reservation system (CRS)
MS Excel
MS Office
MS Outlook
MS PowerPoint
MS Windows
Security and safety
----------------------- Criminal record check
Work conditions and physical capabilities
--------------------------------------------- Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Overtime required
Personal suitability
------------------------ Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player
Screening questions
----------------------- Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
What is the highest level of study you have completed?
Experience
-------------- 3 years to less than 5 years
Health benefits
------------------- Dental plan
Health care plan
Vision care benefits
Financial benefits
---------------------- Group insurance benefits
Other benefits
------------------ On-site amenities
* On-site recreation and activities
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