This position focuses on risk mitigation in support of organizational excellence, by providing meticulous control and record keeping of the flow of cash, chips and coupons between different parts of the casino, and between the casino and its guests. As part of providing convenient services to guests, the position also strives for customer service excellence.
Providing fast and efficient Casino banking services, including redemptions, exchanges, and payouts, with strict attention to accurate and thorough record-keeping. Performing the drop and count of coin and currency for all slot machines and table games. Strictly following internal controls, policies and procedures to protect casino assets. Providing friendly and helpful customer service to guests and fellow staff. Participating in other activities as required, to deliver accurate and courteous Cage services.
Successful completion of Grade 12 or GED or a combination of relevant education, training and/or experience. Experience providing customer service and working with many diverse situations and personalities. Previous experience in banking with cash handling experience would be preferred.
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