Job Description

Harry Potter or Game of Thrones fan? Or maybe you are more into Theater and Musicals? Ever wondered how Hogsmeade at Universal Studios or Tomorrowland's elaborate stages were built? If so, come join our team and see all the cool things our customers around the world design, build and make come to life!

We are a global leader in CNC technology, dedicated to the production and support of high-quality CNC systems. At Streamline Automation, we help our clients combine their imagination with our CNC technology to create products that set the creative bar. Our clients are innovative companies from around the world that produce stunning themed environments, signage, sculpture, exhibits and a vast range of other interesting projects. We're proud to say that we are not your typical equipment company!

Sound interesting? We're looking for an organized, results-focused individual with strong technical expertise for this important client facing position. Using your strong interpersonal and communication skills you will conduct product demonstrations, install equipment and software, and train and support clients. Your previous experience working with CNC technology is a strong foundation as you learn about Streamline's FROG3D products and solutions. You have a valid Alberta driver's license, a current Canadian passport and are available for domestic and international travel.

Key Responsibilities

Provide installation and training of Streamline Automation equipment and software to clients around the globe

Provide high level client support, troubleshoot and resolve issues

Prepare materials and conduct training and product demonstrations

Continuously maintain and update your knowledge of CNC technology and Streamline products and solutions

Test software and equipment

Assist with software development and patch updates

Assist with software subscriptions, troubleshoot and resolve issues

Create and maintain technical documents

Qualifications and Experience

Technical diploma or degree and/or 3-5 years of technical work experience

Strong machining experience including experience setting up and operating CNC mills and lathes

CAM programming experience

Knowledge and experience working with machines and manufacturing processes

Knowledge in robotics, mechanics, hydraulics, electronics, information processing, basic electricity, motor and motion control, software development and subscription experience would be an asset

Ping pong certified expert

Skills

Excellent interpersonal and customer service skills

Strong verbal and written communication skills

Solid knowledge of and experience with industrial production and assembly

Strong troubleshooting and problem-solving skills

Understanding of 3D modelling software including Fusion360, SketchUp, Rhino, SolidWorks, ZBrush, PowerMill, Mastercam, Aspire

Solid knowledge of Windows operating systems

Understanding of Microsoft Office

Proactive with the ability to work independently and in a team environment

Committed to continual professional development, learning and growth

Strong ability to know the difference a Tim Hortons and Hoopla donut

Domestic and international travel is required - must have an up-to-date Canadian passport and the ability to travel

Why work for us?

We are a dynamic and growing company and we offer a competitive salary and benefit package. We work hard

AND

have fun. If you're a friendly, outgoing, tech savvy individual, we'd like to hear from you! Check us out at www.frog3d.com to learn more about our company and our clients.

Schedule

Monday-Friday

*Some weekend travel may be required

Benefits

We pride ourselves on our company mission and values, we play hard and work hard!

Dental care

Health spending account

Extended health benefits

Paid annual holidays

Company events

Casual dress

On-site parking

Loads of sarcasm

Endless office snacks

*Pay range dependant upon experience

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Flexible language requirement:

French not required
Schedule:

8 hour shift
Work Location: In person