Requisition ID: 7132
Emergency & Protective Services Department
By-law & Regulatory Services
By-law Enforcement Branch
Employment Type: 1 or more Full-time Permanent Employment Type: 1 or more Full-time Temporary - up to 1 year
Work Hours: 35.00 /hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $67,838.68 - $79,373.84 annually (2022 rates of pay)
Location: 735 Industrial Road
City: Ottawa, ON
Job Category: Emergency and Protective Services
Application Close: 21/03/2023

JOB SUMMARY

By-law & Regulatory Enforcement is responsible for the enforcement of a multitude of municipal by-laws and provincial legislation and other enforcement related services on a city-wide basis to address issues of safety, nuisance and consumer protection for the residents. You are responsible for enforcing the city\xe2\x80\x99s council-approved regulatory by-laws and several provincial statutes in order to protect the health and safety of the general public and consumers and to reduce or eliminate nuisances. You respond to complaints from the public and perform proactive inspections of municipally licensed establishments and vehicles.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in a related field Minimum of 3 years of experience in law enforcement and 1 year in a client service environment dealing directly with the public

CERTIFICATIONS AND LICENCES

Valid Ontario unrestricted G class driver\xe2\x80\x99s licence (or provincial equivalent) with no more than 6 demerit points accumulated

KNOWLEDGE

• Municipal by-laws including Animal, Business Licensing, Taxi Licensing, Noise, Smoking, Portable Signs, Property Maintenance, Fences, Traffic and Parking, Care of Streets, Discharge of Firearms, Fireworks, Open Air Fires, Parks, Topsoil Removal, Encroachments and some provincial statutes including the Tobacco Control Act and Livestock Valuer procedures
• Dispute resolution techniques
• All processes related to issuing and administering charges, appeals and court preparation and testimony in accordance with the Provincial Offences Act
• By-law Services Branch computer applications including Requests for Services, Pet ID and Business Licensing along with corporate systems (e-mail, Word)
• Knowledge of applicable health and safety legislation, including the rights and duties of workers, and general knowledge of corporate/departmental policies and procedures related to health and safety

COMPETENCIES, SKILLS AND ABILITIES

• Ability to investigate and enforce by-law competently and professionally
• Ability to explain and educate the public and clients on by-laws and infractions in a positive manner
• Ability to deal with the public in a calm, effective manner
• Ability to write reports and document issues
• Excellent interpersonal and client service skills
• Deal with tense and stressful situations effectively
• Reliable, responsible, able to work independently and prioritize assignments and work load
• Sensitive to clients from varying cultural backgrounds
• High degree of tact, diplomacy and assertiveness
• Ability to handle animals safely and humanely
• Ability to work various shifts including nights, weekends and holidays
• Ability to complete health and safety training required by legislation and by the Corporation of the City of Ottawa

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa\xe2\x80\x99s satisfaction.
• You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
• Note: Successful applicants meeting the employer\'s qualification standard will be placed on an Eligibility List for a period of one year from the closing date of this competition.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.