BCIT\xe2\x80\x99s ITS department is currently seeking a regular, full-time (1.0 FTE ) Business Systems Analyst. The Digital Transformation team within the Information Technology Services (ITS) Department helps the Institute proactively identify and respond to changes in technology, industry, and customer expectations. This includes partnering with our clients to understand and address their challenges and opportunities; designing optimal system and process experiences for, and with, our stakeholders; and providing the support required for our Institute to adapt to change. Our ultimate goal is to improve the teaching and learning outcomes for our 50,000+ students, as well as the experiences of our faculty and staff.

We are seeking an experienced Business Systems Analyst ( BSA ) to support our ERP eco-system. As a key liaison between ITS and key business areas of the Institute, the BSA will become an expert on BCIT\xe2\x80\x99s Financial Services Information System (FSIS), Human Resources Information System (HRIS) and Student Information System (SIS) and their integrated systems. The BSA will have a deep understanding of system(s) features and functionality, the business processes supported by the system, and product roadmaps. They will expertly translate the needs of the business into functional and technical specifications, coordinate solutioning with technical stakeholders including developers


Duties & Responsibilities

DUTIES & RESPONSIBILITIES :

• Develops a deep understanding of BCIT\xe2\x80\x99s ERP\xe2\x80\x99s (Ellucian Banner) capabilities and associated product roadmaps, as well as the business processes and challenges of stakeholders who rely on our ERP
• Provides functional analysis and support for the ERP eco-system
• Liaises with decision makers, system owners, business leads and end users (e.g. Finance, Human Resources, Registrar\xe2\x80\x99s Office, Student Services and their key client stakeholders) to identify, design and deliver technical solutions in support of their business processes and objectives
• Advises clients on options, risks and any impacts on process and/or system changes. Supports stakeholders in fully integrating new ERP features, functions and applications into their current business environments and provides input on best practices
• Develops technical and functional specifications based on high-level business requirements
• Creates/updates business process maps, procedures, and knowledge base documentation as required to ensure system documentation is current
• Identifies, investigates, configures, tests and facilitates the implementation of functionality that addresses client needs and issues, and drives the assigned portfolio of systems forward
• Creates and maintains product roadmaps for various systems. Researches and maintains knowledge of industry trends with regards to higher ed ERPs
• Conducts impact assessment of data and system integrations
• Coordinates system upgrades with both business and technical teams
• Works closely with ITS program and project managers to support strategic projects
• Triages technical and support issues
• Supports communication, user documentation and training activities for system changes
• Creates and executes appropriate test cases. Ensures the accuracy and integrity of the solution prior to business unit and user acceptance testing. Reports progress to clients, project managers, system owners, service owners, operations managers, etc. as appropriate.
• Produces system reports or ad hoc SQL to substantiate system usage, statistics and data quality
• Leads or facilitates data mapping activities
• Develops working knowledge of overlapping functional areas and identifies interdependencies between systems and business processes. Provides support to \xe2\x80\x93 and works collaboratively with \xe2\x80\x93 other business systems and functional analysts.
• Ability to work outside of core business hours periodically

Qualifications

QUALIFICATIONS :

• Institute of Technology Diploma, or Bachelor\xe2\x80\x99s Degree in Science or Business; and a minimum of six years of current, relevant experience in an IT environment similar to BCIT, including four of the last six years in a similar position; or an equivalent combination of education, training and experience.
• Must have demonstrated advanced and current IT knowledge.
• Must have demonstrated leadership and supervisory skills.
• Proven commitment to providing and maintaining the highest level of customer service.
• Effective oral and written communication skills.
• Proven analytical and problem solving skills.
• Strong organizational skills and ability to meet changing priorities and multi-task while meeting strict deadlines.
• Must be a team player and work well with cross-departmental teams.
• Proven project management skills.
• Ability to learn quickly and apply new knowledge and techniques.
• Commitment to regular ongoing professional development (including leadership and specific IT skills, professional associations, and current industry trends).
• High level of professionalism and ethics.

DESIRED QUALIFICATIONS :

• Strong skills in systems analysis, business analysis, functional analysis, quality assurance and change approval processes
• Demonstrated capability in impact analysis and problem solving
• Demonstrated experience supporting ERPs \xe2\x80\x93 FSIS, HRIS, SIS
• Experience with Ellucian Banner is a significant asset
• Strong skills in SQL
• Good understanding of ERDs and system architecture documentation is an asset
• Experience working in a post-secondary institution is a significant asset
• Demonstrated experience with formal QA processes is highly desired
• Development experience is an asset (PLSQL, Java, etc.)
• Good understanding of ITIL/ITSM best practices

Additional Information

Benefits \xe2\x80\x93 Why you\xe2\x80\x99d love working with us

• Competitive pay
• Minimum of twenty-five days of vacation (or more, depending on your position)
• Competitive employer-paid extended health and dental plan \xe2\x80\x93 take a look at our benefit plans!
• Defined benefitpension plan with employer contributions
• Flexible hybrid work arrangements available
• Professional Development funds and resources
• Access to most BCIT Flexible Learningcourses free of charge
• Wellness and Employee Assistance programs
• Complimentary membership with free access to the Fitness Centre, Gymnasium, and more

BCIT values diverse experiences, ideas, cultures and perspectives and is committed to fostering a diverse and inclusive workplace. As an equal opportunity employer, we encourage applications from members of all groups experiencing barriers to equity. If you require accessibility accommodations during any part of the application or hiring process, please contact RecruitmentAssistant@bcit.ca so we can best support you. Please note that all applications must be submitted via the careers page portal, email applications will not be accepted.

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwm\xc9\x99\xce\xb8kw\xc9\x99y\xcc\x93\xc9\x99m (Musqueam), S\xe1\xb8\xb5wx\xcc\xb1w\xc3\xba7mesh (Squamish), and s\xc9\x99l\xcc\x93ilw\xc9\x99ta\xc9\x81\xc9\xac (Tsleil-Waututh).


Salary Range
Salary Range: $69,865 - $92,712 per annum.


Additional Salary Information
Salary prorated based on percentage and term of appointment. Salary based on education, experience and placement criteria as outlined in the Collective Agreement.


Position Details



Posting Category
Information Systems / Technology


School/Service Area
Information Technology Services


Campus Location
Burnaby campus


Bargaining Unit
BCIT Faculty and Staff Association (FSA)


Job Status
Regular


Full-Time/Part-Time
Full-Time


Number of Vacancies
1.0


Anticipated Start Date
05/01/2023


Anticipated End Date



Competition Information



Competition Number
23FSA252


Competition Open Date
04/01/2023


Competition Close Date



Open Until Filled?
Yes