Job Description

Req ID: 211938

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Sys. Analysis Specialist to join our team in Vancouver, British Columbia (CA-BC), Canada (CA).

Provides cost effective business systems and applications analysis in support of the development, implementation and/or maintenance of business applications. Includes evaluation, analysis, documentation of functional requirements, translation into proper system requirement specifications and configuration. Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications, and industry requirements. Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with business initiatives. Operates as a liaison between technical personnel and the end-users. Teaches end users new technology and enhancements using all appropriate communication tools.

Key Responsibilities:

• Defines overall application functional / business requirements with end users.
• Gather requirements from stakeholders using appropriate elicitation techniques.
• Evaluates user requirements for one or more specialized business applications and translates those needs into defined user assessment plans or specifications used in determining end-user business or technical needs.
• Model requirements and scenarios for functional and non-functional.
• Understand and facilitate stakeholder engagement.
• Recommends solutions, modifications, configurations, and processes.
• Implements, designs and / or upgrades applications.
• Define and document Solution Specifications
• Produces business process flow charts, communication, presentations, and other materials for knowledge transfer to leadership.
• Devises or modifies procedures to solve complex problems considering system capacity and limitations, operating time, and form of desired results.
• Creates test plans for projects.
• Analyzes model test discrepancies to find trends and works with programmers to resolve.
• Build use cases and help define test cases.

Qualifications:

• 5-7 years relevant experience as a business analyst including translating between non-technical business users and technical IT resources
• Undergraduate degree or equivalent combination of education and work experience
• Has worked on projects using both Waterfall and Agile methodologies
• 2 years experience in drafting and delivering presentations
• 1 year of experience facilitating meetings and building consensus among stakeholders
• 1 year of experience identifying and evaluating IT and business challenges from a broad perspective
• Exposure and/or education in system development methodology, project management, and system architecture

Preferred:

• CBAP certified from IIBA
• Experience in client service and leadership roles

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.