Job Description

Are you an organized, proactive individual with a passion for supporting dynamic teams? Cynergy Mechanical, a leader in HVAC, Refrigeration, and Plumbing services, is looking for a talented Business Support Coordinator to join our growing team!

As we celebrate 30 years of delivering top-tier services across industrial, commercial, and multi-residential sectors, we're seeking someone who thrives in a fast-paced, collaborative environment. You'll play a key role in keeping our business running smoothly, supporting our operations team, and contributing to our legacy of innovation, safety, and excellence.

POSITION OVERVIEW

Cynergy Mechanical is seeking a highly organized and detail-oriented

Business Support Coordinator

to support our growing Operations teams. This is a pivotal role that blends strong administrative support with proactive coordination across departments, clients, and external service providers. While prior experience in mechanical contracting, construction, or property management is considered a strong asset, we welcome candidates from all professional backgrounds who are adaptable, tech-savvy, and eager to learn.

THE IDEAL CANDIDATE

The ideal candidate will have at least three years of relevant experience and a strong understanding of supporting internal teams in a fast-paced, proactive, and collaborative environment. If you're passionate about providing exceptional administrative support and eager to contribute to our success, we'd love to hear from you!

KEY RESPONSIBILITIES

Provide comprehensive administrative and operational support to internal teams and external clients. Coordinate internal and client meetings, manage agendas, record detailed notes, and ensure all action items are tracked and completed. Maintain and organize digital filing systems, ensuring all internal documentation is stored efficiently and accurately. Act as liaison with third-party professional service providers, including IT Support, VoIP and After-Hours Answering Services, and Insurance Bonding. Support special projects that accelerate the company's 3.0 Strategic Initiatives, including digitization of systems and process improvement. Manage the company's CRM/database, including data entry, lead tracking, client follow-up, and reporting functions to support sales and service operations. Work with the website contractor team to ensure timely content and service updates and maintain consistency with the company's brand and evolving service offering. Maintain and update operational dashboards. Assist in creating and managing internal workback timelines for project bids and tenders, supporting timely and accurate submissions. Draft, format, and issue client proposals using standardized templates, ensuring accuracy and brand consistency. Support the preparation and tracking of insurance certificates, WSIB clearances, and compliance documentation. Coordinate internal celebration programs and contribute to fostering a positive and collaborative team culture.

KEY QUALIFICATIONS

Minimum of 3 years' experience in a business support or coordinator role with a proven track record of providing high-level support to senior leadership. Highly organized, with strong time management and follow-up skills to ensure accountability and task completion. Proven experience supporting cross-functional teams in a fast-paced setting. Advanced proficiency in Microsoft Office, particularly Excel (e.g., spreadsheets, dashboards) and Word (e.g., proposals, forms). Excellent written and verbal communication skills, with a strong focus on professional follow-up and clear, timely communication with both internal teams and external stakeholders. Experience working with CRM systems or databases (asset). Previous exposure to mechanical contracting, construction, or property management industries is an asset. High attention to detail and the ability to proactively identify and resolve issues. Comfortable handling confidential and sensitive information. Familiarity with project documents such as quotes, contracts (CCDC), statutory declarations, and bonding forms is considered a plus.

WHY JOIN CYNERGY MECHANICAL?

A highly competitive salary. A comprehensive health benefits package to support your well-being. A strong commitment to work-life balance with flexible scheduling options that fit your lifestyle. A supportive and inclusive team culture that prioritizes safety, quality, and integrity. Exciting, impactful projects that challenge you and allow you to make a difference in your field. Continuous learning opportunities that help you expand your skill set and knowledge every day. Recognition and service awards to celebrate your contributions and milestones. Mentorship designed to help you grow, thrive, and build a successful career. Company-sponsored social events and team-building activities that make work fun and strengthen our community spirit. Be part of a stable, growing company with an excellent reputation and a bright future.
At Cynergy Mechanical, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but don't meet every single qualification, we encourage you to apply anyway. You might be the perfect fit for this or other roles within our organization.

Cynergy Mechanical is an equal opportunity employer. Our Company is committed to providing a barrier-free work environment in line with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. We welcome and encourage applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Pay: $60,000.00-$70,000.00 per year

Experience:

Business support or coordinator : 3 years (preferred)
Work Location: In person