Job Description

What is the opportunity?

The primary responsibility of the role is to ensure change and employee integration activities are effectively supported and implemented within the organization. This is to further ensure that business project initiatives are effectively implemented. This is an intermediate role that requires sound technical knowledge of some of the systems and processes. The role may exist between major product lines (Life & Health, Claims & Shared Services). You will continue to support initiatives that impact the client experience & RBCI's competitive advantage.

What will you do?

Provide appropriate level of process, system and business support to all types of change initiatives driven by or impacting the Insurance organization. This includes Technology Projects, new Product Launches, Audits, Consulting engagements or business as usual initiatives Act as a contact to provide and or seek out required subject matter expertise related to Insurance Actively participate in all phases of initiatives referenced above including implementation Participate in the development and delivery of process and procedure documentation Support the design of test plan strategies with the IT teams. Assist and create test scripts, execute testing (regression, UAT and PIV), finds and documents defects during UAT, regression and PIV, ensuring defects are resolved and any impacts to the business are communicated Support IT partners in problem resolution and solution design throughout the project life cycle Conduct other duties as assigned related to providing support for the business; this includes but is not limited to; hypothetical inquires, troubleshooting, maintenance and upgrades of source systems, letter content and system support and queries

What will you need to succeed?

Must have:

2 to 4 years of insurance experience College degree Strong written and verbal communication skills Analytical, critical thinking, accountability Respectful and professional behaviour at all times

Nice to have:

University degree or equivalent Business Analyst experience Collaboration, impact and influence, change management experience

What's in it for you?

A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans Competitive pay and high-earning potential All the tools, training, and team support you need to grow your career Flexible work/life balance options Sophisticated RBCI software tools to boost your productivity

RBC Insurance is an organization that succeeds by bringing out the best in its people. You'll be part of a supportive, inclusive team that shares common values - including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives - so you can focus on what you can do best - putting clients first.

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-09-19

Application Deadline:

2025-10-04

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.