Job Description

Position: Business Solutions Analyst
Location: Downtown Toronto, hybrid
Job Type: Permanent

We are hiring for a Business Solutions Analyst on behalf of one of our clients in the Real Estate Industry in Toronto.

In this role, you will:

- Assist with the prioritization of requests, address requests and coordinate escalations as required
- Complete content and admin requests using the content management system
- Document knowledge articles keeping them up to date with frequently asked questions, how-to guides, and troubleshooting instructions
- Work closely with internal stakeholders to train and support effective use of the content management system
- Work closely with solution delivery, vendor, and support teams as assigned by the Director, Business Solutions to contribute to the delivery of technology solutions
- Apply business analysis methodology to elicit, analyze, specify, and validate the business needs from key stakeholders
- Assist in Integration and Acceptance Testing, reviewing testing scripts/plans, and ensuring a quality product is delivered

Requirements of the role:

- Post-secondary education in Information Technology, Business Administration, Engineering, Design, or other technical degree
- At least 3 to 5 years\' experience in Business Analysis
- Knowledge of Google Workspace Gmail, Chat, Calendar, Drive, Docs, Sheets, Slides is an asset
- Knowledge of Jira and Confluence software for requirements management is an asset
- Knowledge of Content Management Systems (CMS) is an asset

Interested? Please send your resume in Word format to Bronwyn Massey at bronwyn.massey@quantum-qtr.com.

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Services de Gestion Quantum Lt\xc3\xa9e

Depuis sa fondation \xc3\xa0 Montr\xc3\xa9al en 1968, Quantum a acquis une renomm\xc3\xa9e enviable et est devenue le partenaire de ressources humaines de choix des entreprises priv\xc3\xa9es ou du domaine public. Notre mission d\'excellence et notre engagement ind\xc3\xa9fectible...

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