Job Description

Position: Business Solutions Analyst
Location: Downtown Toronto, hybrid
Job Type: Permanent

We are hiring for a Business Solutions Analyst on behalf of one of our clients in the Real Estate Industry in Toronto.

In this role, you will:

- Assist with the prioritization of requests, address requests and coordinate escalations as required
- Complete content and admin requests using the content management system
- Document knowledge articles keeping them up to date with frequently asked questions, how-to guides, and troubleshooting instructions
- Work closely with internal stakeholders to train and support effective use of the content management system
- Work closely with solution delivery, vendor, and support teams as assigned by the Director, Business Solutions to contribute to the delivery of technology solutions
- Apply business analysis methodology to elicit, analyze, specify, and validate the business needs from key stakeholders
- Assist in Integration and Acceptance Testing, reviewing testing scripts/plans, and ensuring a quality product is delivered

Requirements of the role:

- Post-secondary education in Information Technology, Business Administration, Engineering, Design, or other technical degree
- At least 3 to 5 years\' experience in Business Analysis
- Knowledge of Google Workspace Gmail, Chat, Calendar, Drive, Docs, Sheets, Slides is an asset
- Knowledge of Jira and Confluence software for requirements management is an asset
- Knowledge of Content Management Systems (CMS) is an asset

Interested? Please send your resume in Word format to Bronwyn Massey at bronwyn.massey@quantum-qtr.com.

REFER A PERM HIRE AND EARN $1,000! For more details, click here. Conditions apply.

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Services de Gestion Quantum Lt\xc3\xa9e

Founded in 1968 in Montr\xc3\xa9al, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering...

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