Job Description

WHO WE AREAs a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. Learn more atAt E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents themany communities that we proudly serve.OUR VALUESRESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATIONBusiness Project Analyst IWe are seeking a talented Business Project Analyst I to join our NG911 team. Our ideal candidate has a background in technology and thrives when challenges arise, proactively identifying opportunities for quality and efficiency improvements, and driving excellence in our projects.In this pivotal role, you will be responsible for conducting thorough analyses of business requirements and translating them into technical specifications, using a structured business analysis approach for each initiative. In collaboration with our Senior IT Business Analysts, you will work closely with key stakeholders to identify business needs and gather detailed requirements, participate in the development of project plans, estimate resource requirements for client approval, prepare a variety of documentation and providing on-going support for services, programs and enterprise applications. You will play a crucial role in ensuring that our IT solutions meet the needs of our stakeholders and contribute to the overall success of the organization.We are looking for someone with an analytical mindset who can determine business and technical requirements, define solutions, identify and recommend process improvements to enhance efficiency and effectiveness.Reporting to a Senior Project Manager, your key duties will include:

• liaising with internal and external agencies, vendors and departments to gather, review and assess feasibility of business requirements and change requests
• assisting in the development of project plans and budgets, estimating resources for client approval and managing activities to ensure completion against project objectives and timeline
• providing on-going support for systems, programs and PRIME-BC enterprise applications for the analysis of potential improvements, problems and requirements for existing and proposed systems and/or business processes
• preparing and maintaining operating instructions, procedures, processes, and project documentation for users and technical staff

WHAT YOU'LL NEED:

• Completion of a university degree or diploma in computer science, engineering or business with a technology focus, plus sound related experience, or an equivalent combination of training and experience
• Certificate in business analysis from the IIBA or PMI Professional in Business Analysis (PMI-PBA) will be considered a definite asset
• Minimum 3+ yearsxe2x80x99 experience in an Business Analyst or similar role
• Certification in ITIL or similar service delivery framework is preferred
• Required Police Security Clearance applicable to the position must be acquired and maintained

SECURITY REQUIREMENTS:As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.WHAT WE OFFER

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary with the opportunity for increases
• Generous vacation plan
• Earned Time Off - eligibility to participate in our Accumulated Time-Off Program
• Comprehensive extended health and dental benefits
• Pension - we are members of the Municipal Pension Plan, a defined benefits plan
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm

Vaccination Policy: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.JOB DETAILS:

• Number of positions: Minimum of 1
• Job status: Temporary Full-Time
• Hours of work: Monday to Friday, 40 hours per week
• Wage/Salary: PG26: $46.07- $54.56 hourly / $ $95,825.60 - $113,276.80 (2024 rates)
• Employee Group: CUPE, Local 8911
• Department: Technology Services
• Location: Still Creek Drive, Burnaby, BC/ Hybrid
• CLOSING DATE FOR APPLICATIONS: Thursday, December 12, 2024 at 11:59 PM

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability, please email

E-Comm 9-1-1