Job Description

WHO WE AREAs a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. Learn more atAt E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.OUR VALUESRESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATIONBusiness Project Analyst 2We are on the lookout for a dynamic and talented Business Project Analyst 2 to join our team and make a significant impact. In this pivotal role, your first responsibility will be to conduct business analysis activities for the multi-year, multi-phase NG911 project, shaping the future of emergency communication systems. You will be responsible for requirements gathering, the analysis of improvements, identification of system gaps, system testing with stakeholders, problem resolutions with stakeholders and vendors, and supporting the implementation of the new system.Once this transformative project wraps up, you\'ll be at the forefront of designing and implementing business analysis strategies for upcoming initiatives and systems within our Operations division. Your role will involve closely collaborating with key stakeholders to identify and define business needs, develop detailed project plans, and analyze both current and future states. This role will require the ability to analyze both current and future states to design and implement recommended improvements and new capabilities across operational process and technology solutions.In this position, your ability to build strong relationships will be crucial as you manage interactions with various groups while solving multiple issues simultaneously. Exceptional communication skills are essential, as you will be responsible for delivering superior service to both internal and external partners. Your analytical mindset will be put to the test as you determine business and technical requirements, define innovative solutions, and recommend process improvements to drive efficiency and effectiveness.If you are a strategic thinker with a passion for turning challenges into opportunities and driving impactful projects, we want you to join our team and help us make a real difference!Are you:

• A motivated and versatile individual who acts with integrity and has a passion to make a difference?
• A professional Senior Business Analyst with demonstrated competencies executing with IIBA and/or PMI BA methodologies to deliver results?
• An excellent communicator with considerable experience building relationships and presenting to a variety of audiences?
• An expert with supporting applications and development of business rules?
• A detail-oriented individual with a keen eye for accuracy and thoroughness?
• An innovative problem solver with a proven track record of finding effective solutions?

What you will need:

• Completion of a university degree or diploma in business, computer science, or engineering with a technology focus, plus sound related experience, or an equivalent combination of training and experience
• Certificate in business analysis from the IIBA or PMI Professional in Business Analysis (PMI-PBA) will be considered a definite asset
• 7 years\xe2\x80\x99 experience in a Business Analyst or similar role
• Required Police Security Clearance applicable to the position must be acquired and maintained

SECURITY REQUIREMENTS:As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.WHAT WE OFFER

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary with the opportunity for increases
• Generous vacation plan
• Earned Time Off - eligibility to participate in our Accumulated Time-Off Program
• Comprehensive extended health and dental benefits
• Pension - we are members of the Municipal Pension Plan, a defined benefits plan
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm
• Vaccination Policy: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

JOB DETAILS:

• Number of positions: Minimum of One (1)
• Job status: Regular Full-Time
• Hours of work: Monday to Friday, 40 hours per week
• Wage/Salary: PG29: $52.19 - $61.74 hourly / $108,555.20 - $128,419.20 (2024 rates)
• Employee Group: CUPE, Local 8911
• Department: Operations
• Location: E-Comm Lower Mainland (3301 Pender Street, Vancouver, BC)
• Selection Process: The successful candidate will be selected after completion of a phone interview and two rounds of behavioural and scenario-based interviews.
• CLOSING DATE FOR APPLICATIONS: Wednesday, September 18 at 11:59 PM

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability, please email

E-Comm 9-1-1