Job Description

Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.
Position Summary
Business Office Lead
You will be responsible for assisting the daily activities of the Administrator, Seniors' Health Centre, and provides administrative support therein. You're also a great relationship builder, and communicate effectively with colleagues, staff, volunteers, residents and families. You are highly organized, able to succeed in a fast paced environment, and are eager to engage with new challenges every single day. You also have excellent interpersonal, problem solving and conflict resolution skills, are able to work independently as well as in a team and are able to effectively prioritize and multi-task. This position supports the hospital's academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. You will also take on the shared responsibility for ensuring that health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.
On a practical level, you will
Manage back office administrative functions and records management to ensure effective and efficient coordination of services.
Set up binders and materials for on boarding.
Orient new team members on computers.
Ensure the new and revised policies and procedures are properly filed in the manuals and available to team members.
Coordinate trouble shooting issues for building or technical issues (i.e. contact IT if internet goes down, etc.)
Order all office supplies while at the same time maintain budget control.
Lead and manage the admission process in conjunction with the Social Work, Activities Coordinator and Nursing. This includes but, not limited to, meeting with the resident and the family/ Power of Attorney on the date of admission to complete the financial contract and related documents such as rate reduction form, exceptional circumstance form, and consent for services, as well as introducing the resident/family/POA to the SHC and its operations.
In partnership with the Social Worker, assist with the resolution of financial issues and coordinate appropriate financial support options for individual circumstances as well as assist residents and families in administering and accessing power of attorney, public guardian and trustee, and other financial resources available.
Manage and record all accounts receivable functions to ensure accurate records keeping.
Prepare resident invoices and process for payment.
Manage record and disburse residents trust account monies.
Control all banking functions including general account deposits at local bank, trust account deposits and monthly bank reconciliation.
Maintain an operating petty cash system and trust petty cash fund for disbursement as required.
Collection of resident accounts and process funds appropriately (liaison with banks, monthly bill management, SIENNA & NYGH collaboration in collections)
Establish and maintain updated resident financial files that contain all required
Maintain an accurate census that reflects resident movement and communicate same as required to Support Services by specified deadline.
Process invoices and appropriate documentation for accounts payable.
Ensure that all legislated and home standards are met at all times.
Liaise with residents and families on a continuing basis while at the same time maintain good public relations with all contacts.
Work with the Administrator in budget development and maintain the approved budget for Administration.
Work closely with accounting to ensure accurate reporting of special initiative funding and accrued liabilities.
Maintain confidentiality of all financial, personnel and resident data.
Serve as computer services liaison and is proficient in all accounting, communication, documentation and the time and attendance software used.
Reconcile year end CPP payments.
Manage and monitor all administration expenses, explains monthly variances and works with the Administrator to identify corrective actions.
Complete month end reports and submission within the required timeframes
Qualifications
Diploma in accounting or business administration, or related discipline or approved equivalent combination of education and experience
2 years management or leadership experience, preferably in Long-term care or health care.
2 years' experience in financial management as relates to the operation of the department.
Proficient with Word, Excel, e-mail and computerized documentation.
Effective verbal and written English communication skills required
2 years' accounting or bookkeeping experience in a professional environment
Long Term Care experience is an asset.
What We Offer
Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a full time regular position, 8 hour shifts, day shifts at the Seniors' Health Centre . We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca
FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital's Occupational Health and Safety department.
How to Apply
Think you're the right person for the job? Here's your first chance to show us why:
Ensure to meet the deadline - only applications received by the closing date will be considered.
We will review all applications and will contact those selected for an interview.
Closing Statement
At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.