Job Description

Hickman Automotive Group is looking for a Business Manager to join our team at Hickman Chrysler in St. John\'s. If you are an energetic and motivated individual with a positive attitude, a dedication to providing exceptional customer service and a desire to succeed, we would love to have you. The Business Manager works with the customer to arrange for financing/leasing and to finalize purchases, presenting to the customer extended service contracts and other owner protection programs during the completion of the sales contract. DUTIES AND RESPONSIBILITIES

• Works closely with the sales team and with accounting team members and is familiar with the procedures in both of these departments.
• Is responsible for staying current with regard to financial services offerings and alternatives.
• Reviews customers\xe2\x80\x99 credit applications for complete information and accuracy, matches customers to suitable financial sources, and follows up with customers and lending institutions.
• Is responsible for knowledge and enforcement of the legal ramifications that impact this department.
• Works with other managers in planning, forecasting trends, and reviewing and revising plans for the dealership on an ongoing basis.
• Establishes and maintains a strong work relationship with lenders and financial institutions and works to understand their lending procedures.
• In conjunction with the Sales Manager, determines personal sales goals and the methods by which those goals will be met, which affords the Sales Consultant a structured method of building a clientele and achieving success.
• Maintains a log of all sales that includes what proportion of each sale was made up of financial services products, and keeps sales team members informed.

QUALIFICATIONS

• Education
  • High School Diploma.
  • Post-secondary education in accounting/finance is considered an asset.
• Specialized knowledge
  • Customer Service.
  • Customer Relations.
  • Computer knowledge.
  • Team building.
• Skills
  • Strong work ethic.
  • Well-developed team member skills.
  • Above-average time management and organizational skills.
  • Excellent interpersonal, telephone and communication skills.

• Abilities
  • Ability to establish rapport, to collect information on customer needs, & to ensure customer enthusiasm.
  • Ability to quickly but closely review sales contracts for accuracy.
  • Ability to work with lenders and financial institutions to arrange customer financing.
  • Ability to project a professional company image.
• Experience
  • Experience in sales and customer service.

About us What does it mean to work with Hickman Automotive Group? Well, we are a 4th generation, family-owned and operated business that has been leading the province\'s automotive industry for 110 years. We believe that Family Drives Everything in our company, so our 400+ employees are all valued and treated like family. Our goal is to go above and beyond to exceed the expectations of our customers and employees! We value honesty, diversity, interpersonal growth, supporting our community, and unconditional dedication to excellence. What\'s in it for YOU? Here\'s what we have to offer:

• Collaborative team-driven environment
• Growth within the company
• Coalition groups that work together to generate new ideas
• Canada Life Group Benefits
• Employee pricing on all Hickman Automotive Group vehicles
• Pension plan
• Employee Recognition programs
• Support and encouragement for employees to further improve their education
• Employee Assistance Program
• Team-Building Events
• And much more!

If you want a career that offers a competitive compensation and benefits package in a positive and enthusiastic work environment, submit your cover letter and resume on or before December 1, 2023. Hickman Automotive Group is committed to employment equity and welcomes applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.