Job Description

The

Centre for Newcomers

(CFN) is an Alberta leader in providing settlement, language training and employment readiness services to immigrants. Our mission is to facilitate the integration of newcomers into the community through services and initiatives that promote diversity, participation, and citizenship. As a charitable society and non-profit corporation, we make a positive difference in the lives of all Calgarians.

The Role

Business Development Manager

with

Financial Knowledge

leads the operations of CFN's social enterprises (EthniCity Catering and Cafes, the CFN's Daycare Services and the CFN's Driving School), ensuring financial growth, market presence, efficiency, productivity, and alignment with business and marketing strategies. This role, in collaboration with department managers, is responsible for the day-to-day business operations across social enterprise initiatives, ensuring targets and or contractual obligations are met, driving growth and new opportunities, developing strategic partnerships and enhancing profitability and sustainability. The Manager is responsible for tracking business performance, partnership development, and leading program/service teams in achieving revenue and service goals across initiatives.
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Responsibilities

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Strategic Leadership & Planning

Develop and execute strategic business development plans, marketing, and operational plans to drive revenue growth, increase community visibility, and enhance customer engagement. Lead financial planning and management, ensuring the financial viability of CFN's social enterprises. Identify funding opportunities, prepare business proposals and reports. Negotiate contracts and manage financial risks associated with current and new ventures.

Operations & Service Delivery

Oversee daily operations across CFN's social enterprises, ensuring high standards in service/product quality and fulfillment, and customer satisfaction. Lead cost-efficient procurement and inventory management. Monitor and analyze the financial performance of social enterprise initiatives.

Team Development & Training

Coach and mentor staff, fostering high-performing, mission-aligned teams. Collaborate with internal teams and programs in building competencies around social enterprise initiatives, and or generate participation and support in addressing need areas.

Client & Stakeholder Engagement

Build and maintain strong relationships with key stakeholders and clients, identify and evaluate market opportunities, support events, and ensure seamless execution of services expected from each of the CFN's social enterprises.

Compliance & Standards

Lead the development and execution of standard operating procedures, health and safety standards, and ensure compliance with relevant safety regulations, AHS permits and business regulatory requirements.

Process Improvement

Streamline workflows, optimize resource allocation, and introduce efficiencies to support sustainable growth and operational excellence.

Qualifications & Requirements:

Bachelor's degree in Finance, Business Administration, Economics or a related field Competency in Social Enterprise operations, preferably in food services/childcare/transportation services Minimum of 4 to 5 years of leadership experience in business development, or related role Ability to think strategically, analyze data, assess financial performance and provide actionable insights Demonstrated track record in identifying and securing business opportunities, resource planning, marketing, customer engagement and risk management Competency in financial analysis, budgeting, forecasting, strategic planning and execution, client relationship and management, market research and competitive analysis, proposal writing and presentation, and project management and leadership Experience in working with multicultural teams with the ability to lead and motivate cross-functional teams towards common goals Effective verbal and written communication skills Flexibility to work a variety of schedules, including evenings and holidays Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.) With a valid driver's license and a clean driving record Must be legally eligible to work in Canada

Applicants from diverse cultural backgrounds are encouraged to apply.

This contract is until

end of March 2026 with a strong possibility of Extension.